CASE MGR/CARE COORD 02 - MC

SHCMHC; Princeton (WV); On-site; USD 48,000 - 64,000; Full time

Job summary

Southern Highlands Community Mental Health Center (SHCMHC) is seeking a Case Manager to join our Mobile Crisis Team in Princeton, WV. The role focuses on responding to crises by providing immediate support, care coordination, and connection to essential services in community settings.

The ideal candidate demonstrates compassion, organization, and adaptability, thriving in fast-paced environments while collaborating with clinicians and community partners to reduce the need for higher levels of

Qualifications

• Provides rapid crisis assessment and care coordination.
• Assists in accessing behavioral health, medical, social, and educational services.
• Collaborates with clinicians and community partners to stabilize crises.
• Documents services accurately and timely.
• Works in fast-paced, unpredictable settings.

Responsibilities

• Respond to behavioral health crises in community settings as part of Mobile Crisis Team.
• Assist with crisis assessments and person- or family-centered service planning under supervision of a licensed clinician.
• Coordinate immediate services and referrals to reduce or prevent hospitalization or further crisis escalation.
• Advocate for individuals and families to ensure access to behavioral health, medical, social, and community resources.
• Collaborate with licensed clinicians, hospitals, law enforcement, schools, and community providers.
• Provide follow-up care coordination and monitor ongoing needs after crisis intervention.
• Conduct intakes, screenings, and biopsychosocial assessments as needed.
• Document all services, contacts, and interventions accurately and timely.
• Participate in after-hours or on-call crisis rotation as required by location.
• Perform other duties as assigned

Skills

Crisis intervention

Care coordination

Documentation

Communication

Advocacy

Collaboration

Flexibility

Education

Licensed Social Worker

Licensed Registered Nurse

Psychologist with Master’s/Doctoral degree

Bachelor’s or Master’s in Human Services

Job description

CCBHC IA 2.0 Grant PROFESSIONAL Professional Princeton, WV, US

3 days ago Requisition ID: 1223

Case Manager - Mobile Crisis Team

Southern Highlands Community Mental Health Center
Full-Time

Southern Highlands Community Mental Health Center (SHCMHC) is seeking a Case Manager to join our Mobile Crisis Team. This position plays a vital role in responding to individuals and families experiencing behavioral health crises by providing immediate support, care coordination, and connection to essential services in community-based settings.

Position Summary

The Mobile Crisis Case Manager assists individuals in accessing behavioral health, medical, social, educational, and other critical services during and following crisis situations. This role involves rapid assessment, care coordination, advocacy, and collaboration with internal clinicians and external community partners to stabilize crises and reduce the need for higher levels of care whenever possible.

The ideal candidate is compassionate, organized, adaptable, and comfortable working in fast-paced and unpredictable situations.

Key Responsibilities

Respond to behavioral health crises in community settings as part of the Mobile Crisis Team

Assist with crisis assessments and person- or family-centered service planning under the supervision of a licensed clinician

Coordinate immediate services and referrals to reduce or prevent hospitalization or further crisis escalation

Advocate for individuals and families to ensure access to appropriate behavioral health, medical, social, and community resources

Collaborate with licensed clinicians, hospitals, law enforcement, schools, and community providers

Provide follow-up care coordination and monitor ongoing needs after crisis intervention

Conduct intakes, screenings, and biopsychosocial assessments as needed

Document all services, contacts, and interventions accurately and timely

Participate in after-hours or on-call crisis rotation as required by location

Perform other duties as assigned

Qualifications

Candidates must meet one of the following:

Licensed Social Worker

Licensed Registered Nurse

Psychologist with a Master's or Doctoral degree from an accredited program

Bachelor's or Master's degree in a human services-related field, including but not limited to:

Social Work

Counseling

Criminal Justice

Behavioral Health

Nursing

Education

Other degrees approved by the WV Board of Social Work

Additional Requirements

Ability to work traditional and non-traditional hours

Valid driver's license with a satisfactory driving record

WV CARES clearance, drug screening, and background check required

Strong communication, coordination, and crisis-response skills

Experience working with behavioral health populations preferred