Crisis Response Case Manager - Mobile Team

SHCMHC; Princeton (WV); On-site; USD 48,000 - 64,000; Full time

Job summary

Southern Highlands Community Mental Health Center (SHCMHC) is seeking a Case Manager to join our Mobile Crisis Team in Princeton, WV. The role focuses on responding to crises by providing immediate support, care coordination, and connection to essential services in community settings.

The ideal candidate demonstrates compassion, organization, and adaptability, thriving in fast-paced environments while collaborating with clinicians and community partners to reduce the need for higher levels of

Qualifications

• Provides rapid crisis assessment and care coordination.
• Assists in accessing behavioral health, medical, social, and educational services.
• Collaborates with clinicians and community partners to stabilize crises.
• Documents services accurately and timely.
• Works in fast-paced, unpredictable settings.

Responsibilities

• Respond to behavioral health crises in community settings as part of Mobile Crisis Team.
• Assist with crisis assessments and person- or family-centered service planning under supervision of a licensed clinician.
• Coordinate immediate services and referrals to reduce or prevent hospitalization or further crisis escalation.
• Advocate for individuals and families to ensure access to behavioral health, medical, social, and community resources.
• Collaborate with licensed clinicians, hospitals, law enforcement, schools, and community providers.
• Provide follow-up care coordination and monitor ongoing needs after crisis intervention.
• Conduct intakes, screenings, and biopsychosocial assessments as needed.
• Document all services, contacts, and interventions accurately and timely.
• Participate in after-hours or on-call crisis rotation as required by location.
• Perform other duties as assigned

Skills

Crisis intervention

Care coordination

Documentation

Communication

Advocacy

Collaboration

Flexibility

Education

Licensed Social Worker

Licensed Registered Nurse

Psychologist with Master’s/Doctoral degree

Bachelor’s or Master’s in Human Services

Job description

Southern Highlands Community Mental Health Center (SHCMHC) is seeking a Case Manager to join our Mobile Crisis Team in Princeton, WV. The role focuses on responding to crises by providing immediate support, care coordination, and connection to essential services in community settings.

The ideal candidate demonstrates compassion, organization, and adaptability, thriving in fast-paced environments while collaborating with clinicians and community partners to reduce the need for higher levels of