CASE MGR/CARE COORD 02 - MC

SOUTHERN HIGHLANDS COMMUNITY MENTAL HEALTH C; Princeton (WV); On-site; USD 55,000 - 75,000; Full time

Job summary

Southern Highlands Community Mental Health Center in Princeton, WV is seeking a Case Manager to join our Mobile Crisis Team. This role provides immediate support, care coordination, and connection to community services during behavioral health crises.

You will assess crises, coordinate services, advocate for clients, and collaborate with clinicians, hospitals, law enforcement, and schools to stabilize situations and reduce hospitalization whenever possible.

Qualifications

• Licensed social work, nursing, or psychology credentials or relevant degree.
• Experience with behavioral health populations preferred.
• Ability to work in mobile crisis settings and coordinate services.

Responsibilities

• Respond to behavioral health crises in community settings as part of Mobile Crisis Team.
• Assist with crisis assessments and service planning under licensed supervision.
• Coordinate immediate services and referrals to reduce hospitalization or escalation.
• Advocate for access to behavioral health, medical, social, and community resources.
• Collaborate with clinicians, hospitals, law enforcement, schools, and community providers.
• Provide follow-up care coordination and monitor ongoing needs after crisis intervention.
• Conduct intakes, screenings, and biopsychosocial assessments as needed.
• Document services and progress timely.
• Participate in after-hours or on-call crisis rotation as required.

Skills

Crisis-response skills

Communication skills

Care coordination

Advocacy

Flexibility

Education

Licensed Social Worker

Licensed Registered Nurse

Psychologist with a Master’s or Doctoral degree

Bachelor’s or Master’s degree in a human services-related field

Job description

CCBHC IA 2.0 Grant PROFESSIONAL Professional Princeton, WV, US

Case Manager – Mobile Crisis Team

Southern Highlands Community Mental Health Center
Full-Time

Southern Highlands Community Mental Health Center (SHCMHC) is seeking a Case Manager to join our Mobile Crisis Team. This position plays a vital role in responding to individuals and families experiencing behavioral health crises by providing immediate support, care coordination, and connection to essential services in community-based settings.

Position Summary

The Mobile Crisis Case Manager assists individuals in accessing behavioral health, medical, social, educational, and other critical services during and following crisis situations. This role involves rapid assessment, care coordination, advocacy, and collaboration with internal clinicians and external community partners to stabilize crises and reduce the need for higher levels of care whenever possible.

The ideal candidate is compassionate, organized, adaptable, and comfortable working in fast-paced and unpredictable situations.

Key Responsibilities

• Respond to behavioral health crises in community settings as part of the Mobile Crisis Team
• Assist with crisis assessments and person- or family-centered service planning under the supervision of a licensed clinician
• Coordinate immediate services and referrals to reduce or prevent hospitalization or further crisis escalation
• Advocate for individuals and families to ensure access to appropriate behavioral health, medical, social, and community resources
• Collaborate with licensed clinicians, hospitals, law enforcement, schools, and community providers
• Provide follow-up care coordination and monitor ongoing needs after crisis intervention
• Conduct intakes, screenings, and biopsychosocial assessments as needed
• Document all services, contacts, and interventions accurately and timely
• Participate in after-hours or on-call crisis rotation as required by location
• Perform other duties as assigned

Qualifications

Candidates must meet one of the following:

• Licensed Social Worker
• Licensed Registered Nurse
• Psychologist with a Master’s or Doctoral degree from an accredited program
• Bachelor’s or Master’s degree in a human services-related field, including but not limited to:
• Social Work
• Counseling
• Criminal Justice
• Behavioral Health
• Nursing
• Education
• Other degrees approved by the WV Board of Social Work

Additional Requirements

• Ability to work traditional and non-traditional hours
• Valid driver’s license with a satisfactory driving record
• WV CARES clearance, drug screening, and background check required
• Strong communication, coordination, and crisis-response skills
• Experience working with behavioral health populations preferred