About the Role
Our client, a rapidly expanding mobile catering business operating across the Free State , is seeking an ambitious and experienced Mobile Catering Operations Manager. This is a hands-on role based in Welkom , responsible for the strategic oversight and day-to-day management of our client's fleet of mobile catering units. You will ensure operational efficiency, profitability, and the delivery of exceptional food and service to a diverse customer base. The ideal candidate will possess a strong background in logistics, food service management, and team leadership, with a passion for innovation in the mobile food industry. This position offers a unique opportunity to drive growth and shape the future of mobile catering in Welkom and the surrounding areas.
Key Responsibilities
- Oversee the daily operations of all mobile catering units, ensuring smooth and efficient service delivery.
- Develop and implement strategic plans to enhance operational efficiency and profitability.
- Manage a diverse team of kitchen staff, drivers, and service personnel, fostering a positive work culture.
- Ensure compliance with all food safety, health, and hygiene regulations across all units.
- Manage inventory, procurement, and stock control for all mobile catering operations.
- Monitor financial performance, including sales, expenses, and profitability, implementing cost-control measures.
- Plan and optimize routes and schedules for mobile catering units to maximize reach and customer satisfaction.
- Maintain the fleet of vehicles and equipment, ensuring they are in excellent working condition.
- Develop and execute marketing initiatives to drive business growth in Welkom and beyond.
- Handle customer inquiries and resolve issues promptly and professionally.
Requirements
- Proven experience in operations management, preferably within the mobile catering, food truck, or quick-service restaurant industry.
- Strong understanding of logistics, supply chain management, and fleet operations.
- Demonstrated leadership and team management skills with the ability to motivate diverse teams.
- Excellent knowledge of food safety standards (HACCP) and regulatory compliance.
- Financial acumen, including budgeting, P&L management, and cost control.
- Exceptional problem-solving and decision-making abilities.
- Strong organizational and time management skills.
- Proficiency in relevant software for inventory, scheduling, and reporting.
- A valid driver's license and a willingness to travel extensively within the Free State .
- Passion for the food service industry and delivering outstanding customer experiences.
Benefits
- Competitive salary and performance-based incentives.
- Opportunity to lead and grow a dynamic mobile catering operation in Welkom .
- Manage a unique and innovative business model within the food industry.
- Comprehensive training and professional development support.
- Company vehicle or travel allowance.
- Be part of a forward-thinking company committed to quality and customer satisfaction.