Mobile Career Coach & Workforce Outreach

State of Tennessee; Memphis (TN); On-site; USD 42,000 - 57,000; Full time

Job summary

The State of Tennessee, Department of Labor and Workforce Development, is seeking a full-time program specialist based in Memphis, TN.

The role supports SNAP Employment & Training (E&T), RESEA (Reemployment Services and Eligibility Assessment), H-2A Housing Inspection, Wagner-Peyser via a Mobile Career Coach to support statewide workforce initiatives through direct service delivery, program administration, outreach, compliance, and partnership coordination.

Qualifications

• Education and Experience: Graduation from an accredited college or university with a bachelor's degree in human services, Social Work, Business Administration, or a related field; or equivalent work experience.
• A minimum of 2 years of experience in a role involving direct public engagement, customer service, or workforce development.
• Substitution of Experience for Education: Experience in a customer service-related field such as, social service, community development, and retail customer service may be substituted on a year for year basis.
• Necessary Special Qualifications: Possession of a valid motor vehicle driver's license

Responsibilities

• This position requires working varied hours (morning or evening) for events including occasional weekends
• Mandatory travel throughout Regions of Tennessee
• Possibility of being deployed under the direction of the Commissioner or Governor during natural disasters

Skills

Active learning

Service orientation

Complex problem solving

Coordination

Critical thinking

Education

Bachelor's degree in human services, Social Work, Business Administration, or related field

Tools

Personal desk/laptop

Cellular phone

Printer

Portable monitor

Portable scanner

Job description

The State of Tennessee, Department of Labor and Workforce Development, is seeking a full-time program specialist based in Memphis, TN.

The role supports SNAP Employment & Training (E&T), RESEA (Reemployment Services and Eligibility Assessment), H-2A Housing Inspection, Wagner-Peyser via a Mobile Career Coach to support statewide workforce initiatives through direct service delivery, program administration, outreach, compliance, and partnership coordination.