Career & Workforce Solutions Specialist

State of Tennessee; Columbia (TN); On-site; USD 42,000 - 57,000; Full time

Job summary

State of Tennessee in Columbia, TN seeks an experienced workforce services professional to lead multiple program areas including SNAP Employment & Training, RESEA, H-2A Housing Inspection, and Wagner-Peyser services. This role requires flexibility, mobility, and engagement in virtual and in-person environments.

The position oversees intake, eligibility, referrals, and program administration to support statewide workforce initiatives and compliance with WIOA and related standards.

Qualifications

• Bachelor's degree in human services, Social Work, Business Administration, or related field; or equivalent work experience.
• A minimum of 2 years of experience in a role involving direct public engagement, customer service, or workforce development.
• Possession of a valid motor vehicle driver's license

Responsibilities

• Conduct intake and assessments to develop individualized employment plans and verify eligibility.
• Connect participants to training, education, and support services, build partnerships with community organizations, educational institutions, and workforce partners.
• Support performance outcomes such as Measurable Skills Gains, Credential attainment, Employment and retention outcomes.
• Maintain accurate documentation and ensure compliance with state and federal requirements.
• Deliver labor exchange services including job matching and placement, career counseling and coaching, resume and interview preparation.
• Provide referrals to workforce and training resources and explain program policies and compliance expectations.

Skills

Public engagement

Customer service

Workforce development

Communication

Education

Bachelor's degree in human services/Social Work/Business Administration

Tools

Personal Desk(Laptop)

Cellular Phone

Printer

Portable Monitor

Portable Scanner

Job description

State of Tennessee in Columbia, TN seeks an experienced workforce services professional to lead multiple program areas including SNAP Employment & Training, RESEA, H-2A Housing Inspection, and Wagner-Peyser services. This role requires flexibility, mobility, and engagement in virtual and in-person environments.

The position oversees intake, eligibility, referrals, and program administration to support statewide workforce initiatives and compliance with WIOA and related standards.