Hybrid Workforce Services Specialist

State of Tennessee

Morristown (TN)

Hybrid

USD 4,100 - 49,000

Full time

2 days ago
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Job summary

State of Tennessee is seeking an experienced workforce services professional to coordinate programs across SNAP E&T, RESEA, H-2A housing inspection, and Wagner-Peyser services. The role supports statewide workforce initiatives through direct service delivery, program administration, outreach, and partnerships.

The position requires flexibility and mobility, with engagement in both virtual and in-person environments, and a valid driver's license is required.

Qualifications

  • Bachelor's degree in human services, Social Work, Business Administration, or related field; or equivalent work experience.
  • A minimum of 2 years of experience in a role involving direct public engagement, customer service, or workforce development.

Responsibilities

  • Conduct participant intake and assessments to develop individualized employment plans and verify eligibility.
  • Connect participants to training, education, and support services; build partnerships with community organizations and workforce partners.
  • Support performance outcomes such as Measurable Skills Gains, Credential attainment, employment and retention; maintain documentation for compliance.

Skills

Customer Focus
Collaborates
Tech Savvy
Communicates Effectively
Drives Results

Education

Bachelor's degree in related field
2 years experience in public engagement/customer service/workforce development

Tools

Jobs4TN
Zendesk
Microsoft Teams
Personal Desk/Laptop

Job description

State of Tennessee is seeking an experienced workforce services professional to coordinate programs across SNAP E&T, RESEA, H-2A housing inspection, and Wagner-Peyser services. The role supports statewide workforce initiatives through direct service delivery, program administration, outreach, and partnerships.

The position requires flexibility and mobility, with engagement in both virtual and in-person environments, and a valid driver's license is required.

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