Mobile Automotive Recall Specialist

MarketSource; Davenport (AL); On-site; USD 40,000 - 58,000; Full time

Job summary

MarketSource is seeking an Automotive Recall Specialist to educate vehicle owners on recalls, visiting assigned areas and facilitating on-site repairs. You will spend most days on the road, meeting customers face to face, building trust, and guiding them through scheduling service with local dealerships.

The role emphasizes strong communication and customer service, with light mechanical knowledge a plus. It requires independence, Saturday availability, and a valid driver’s license, with

Qualifications

• High School Diploma (or equivalent).
• Valid driver’s license + reliable transportation.
• 1‑3+ years of customer service/sales experience.
• Light mechanical/and or tool knowledge.
• Comfortable working independently.
• Ability to work Saturday and occasional travel.
• Strong communication, customer service, and follow‑up skills.
• Physical ability to get in and out of your vehicle, ascend/descend stairs, work in outdoor weather conditions, and move objects weighing up to twenty pounds.

Responsibilities

• Be in the field every day, connecting with vehicle owners face‑to‑face.
• Help people understand why recall repairs matter, and why they shouldn’t wait.
• Guide customers step‑by‑step through scheduling service with local dealerships.
• Answer questions, ease concerns, and confidently handle objections.
• Track your progress and conversations in our systems in real time.
• Work independently while hitting goals and making a visible impact.

Skills

Customer service

Sales experience

Communication skills

Independent

Light mechanical knowledge

Education

High School Diploma

Tools

Basic hand tools

Job description

MarketSource is seeking an Automotive Recall Specialist to educate vehicle owners on recalls, visiting assigned areas and facilitating on-site repairs. You will spend most days on the road, meeting customers face to face, building trust, and guiding them through scheduling service with local dealerships.

The role emphasizes strong communication and customer service, with light mechanical knowledge a plus. It requires independence, Saturday availability, and a valid driver’s license, with