Mobile Auto Service Concierge

Long Lewis Auto Group; Alabaster (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

Long-Lewis Auto Group in Alabaster, AL seeks a Mobile Service Advisor to coordinate off-site service tasks and be the main liaison between customers and mobile technicians. You will schedule pickups/deliveries, relay repair needs clearly, and manage expectations to ensure a smooth, trusted customer experience when service is performed at client locations.

The role requires a high school diploma, at least 1 year in a dealership or large service facility, and a clean driver’s license; strong

Qualifications

• High school diploma or GED required.
• Minimum 1 year of experience in a dealership or large service facility.
• Unrestricted driver’s license with a clean driving record.
• Proven track record in both technical and customer service roles.
• Strong communication skills—both verbal and written.
• Professional appearance and demeanor.
• Ability to stay composed and positive under pressure.
• Must be a self-starter with excellent time management skills and the ability to work well independently and as part of a team.

Responsibilities

• Serve as central communication hub between customers and mobile technicians.
• Coordinate vehicle pick-up and delivery and relay repair needs clearly.
• Manage customer expectations throughout the service process.
• Ensure customers are well-informed and confident in services provided.

Skills

Customer service

Communication skills

Time management

Self-starter

Education

High school diploma or GED

Job description

Long-Lewis Auto Group in Alabaster, AL seeks a Mobile Service Advisor to coordinate off-site service tasks and be the main liaison between customers and mobile technicians. You will schedule pickups/deliveries, relay repair needs clearly, and manage expectations to ensure a smooth, trusted customer experience when service is performed at client locations.

The role requires a high school diploma, at least 1 year in a dealership or large service facility, and a clean driver’s license; strong