Cullman - Mobile Service Manager - Full-time

Long-Lewis Auto Group; Cullman (AL); In loco; USD 38.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Commission

Descrizione del lavoro

Long-Lewis Auto Group in Cullman, AL, is seeking a Mobile Service Manager to lead our Mobile Service Team, including Onsite Coordinators, Advisors, and Technicians. This role requires an entrepreneurial mindset, high energy, and outstanding customer service in a fast-paced dealership environment.

You will oversee communication between the team and customers, set realistic expectations, monitor repair progress, and ensure the department runs efficiently and professionally.

Competenze

• High school diploma or GED required.
• Valid, unrestricted driver's license with a clean driving record.
• Minimum of two years of dealership or large facility service experience preferred.
• Knowledge of Ford Mobile Service Structure is a plus.
• Strong communication skills and a professional appearance.

Mansioni

• Supervise and guide the Mobile Service Team to ensure high-quality service and customer satisfaction.
• Facilitate clear and effective communication between the team and customers throughout the service process.
• Listen to customer and advisor feedback to fully assess needs and manage service expectations.
• Ensure the team is informed and on track with the status of repairs, maintenance, and special orders.
• Maintain a well-organized and efficient service department.

Conoscenze

Team leadership

Customer service

Communication

Organizational skills

Formazione

High School diploma or GED

Driver's license

Descrizione del lavoro

Cullman - Mobile Service Manager - Full-time

• Posted on November 4, 2026

Locations

Showing 1 location

Long-Lewis Auto Group | Cullman
5255 AL Highway 157
Cullman, AL 35058, USA

• On-site
• SERVICE
• Full-Time
• Requisition #: CULLM003108

Description

Long-Lewis of Cullman is currently seeking a highly motivated and experienced Mobile Service Manager to join our team! This is an excellent opportunity for someone with a background in dealership or large facility service who possesses an entrepreneurial mindset, high energy, and exceptional customer service skills. The ideal candidate thrives in a fast-paced environment and is eager to lead a team dedicated to excellence in service.

Job Overview:

The Mobile Service Manager will oversee and direct the Mobile Service Team, which includes Onsite Service Coordinators, Pick-up & Delivery Coordinators, Service Advisors, and Technicians. This role involves managing communication between the team and customers throughout the repair and maintenance process, ensuring that all updates are accurate, timely, and clear. The Mobile Service Manager listens to both customers and team members to fully understand service needs, set realistic expectations, and stay on top of repair progress and special orders. The manager will be responsible for creating and maintaining an efficient, well-run department.

Key Responsibilities:

Supervise and guide the Mobile Service Team to ensure high-quality service and customer satisfaction.

Facilitate clear and effective communication between the team and customers throughout the service process.

Listen to customer and advisor feedback to fully assess needs and manage service expectations.

Ensure the team is informed and on track with the status of repairs, maintenance, and special orders.

Maintain a well-organized and efficient service department.

Qualifications:

High school diploma or GED required.

Valid, unrestricted driver's license with a clean driving record.

Minimum of two years of dealership or large facility service experience preferred.

Knowledge of Ford Mobile Service Structure is a plus.

Strong communication skills and a professional appearance.

Positive attitude, ability to remain calm under pressure, and a commitment to providing world-class customer service.

Compensation:$3,700+ and commission!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Behaviors

Preferred

Dedicated : Devoted to a task or purpose with loyalty or integrity

Thought Provoking : Capable of making others think deeply on a subject

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Enthusiastic : Shows intense and eager enjoyment and interest

Innovative : Consistently introduces new ideas and demonstrates original thinking

Leader : Inspires teammates to follow them

Team Player : Works well as a member of a group

Motivations

Preferred

Self-Starter : Inspired to perform without outside help

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Entrepreneurial Spirit : Inspired to perform well by an ability to drive new ventures within the business

Goal Completion : Inspired to perform well by the completion of tasks

Job Security : Inspired to perform well by the knowledge that your job is safe

Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work

Education

Required

High School or better.

Experience

Required

1 year: Management Experience

Preferred

2 years: Dealership/Large Facility Experience

Licenses & Certifications

Required

DRIVER'S LICENSE