Mobile Associate — Growth, Stock & Rewards

T-Mobile; Concord (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Money coaching

Paid time off

Paid holidays

Job summary

T-Mobile Store-in-Store Mobile Associates are the face of T-Mobile inside a warehouse/club kiosk setting, delivering energy, passion, and expertise to every customer interaction. You will educate, demonstrate, and recommend solutions in a high-traffic environment, continually learning and improving to provide the best customer experiences.

Join a culture that values growth, offers competitive pay, benefits, and incentives, and supports you with training and development as you help customers stay

Qualifications

• 6 months of customer service and/or sales experience, retail environment (Preferred).
• Customer satisfaction: Focused customer advocate who loves having fun with our customers.
• Team building: Desire to be part of the groundbreaking T-Mobile store team.
• Retail sales: Competitive drive and confidence to succeed in a fast-paced sales environment.

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment and educates customers about store benefits.
• Complete training on the store-in-store experience and processes; learn and share knowledge and assist with store operations.
• Build rapport, establish trust with customers, and drive sales activity in the location.

Skills

Customer service

Sales

Retail environment

Communication

Teamwork

Eligible to work in US

Education

High School Diploma/GED

Job description

T-Mobile Store-in-Store Mobile Associates are the face of T-Mobile inside a warehouse/club kiosk setting, delivering energy, passion, and expertise to every customer interaction. You will educate, demonstrate, and recommend solutions in a high-traffic environment, continually learning and improving to provide the best customer experiences.

Join a culture that values growth, offers competitive pay, benefits, and incentives, and supports you with training and development as you help customers stay