Mobile Associate: Grow, Earn Stock Grants & Help Customers

T-Mobile

New York (NY)

On-site

USD 42,000 - 60,000

Full time

13 days ago
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Benefits offered by this job

Annual stock grant
Employee stock purchase plan
Medical, dental & vision insurance
Paid time off & holidays
401(k)

Job summary

T-Mobile Store-in-Store Mobile Associates play a key role in a busy warehouse/club kiosk, engaging customers, educating them on products and services, and delivering exceptional experiences. The role requires a high-energy attitude, strong communication, and the ability to adapt in a fast-changing tech environment.

Compensation includes hourly pay with training pay, a path to steady advancement, annual stock grants, and broad benefits.

Qualifications

  • High School Diploma or GED is required.
  • 6 months of customer service and/or sales experience in retail is preferred.

Responsibilities

  • Proactively engages customers in a high-traffic retail environment and educates them on products and benefits.
  • Complete training on store-in-store experience, products, processes, and reference resources to deliver excellent experiences.
  • Attract potential customers, follow up, collect referrals, and build relationships to drive sales.

Skills

Communication
Product Knowledge
Leadership
Customer Referrals
Sales Prospecting
Sales Techniques
Consultative Selling
Customer Service
Customer Engagement
Coaching
Customer Needs Identification
Relationship Building
Customer Education
Sales
Customer Communications
Customer Satisfaction
18+ years of age
Legally authorized to work in the US

Education

High School Diploma/GED (Required)

Job description

T-Mobile Store-in-Store Mobile Associates play a key role in a busy warehouse/club kiosk, engaging customers, educating them on products and services, and delivering exceptional experiences. The role requires a high-energy attitude, strong communication, and the ability to adapt in a fast-changing tech environment.

Compensation includes hourly pay with training pay, a path to steady advancement, annual stock grants, and broad benefits.

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