Mobile Associate: Fast-Track to Mobile Expert

T-Mobile; Watertown (SD); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k) plan

Paid time off

Medical insurance

Discounts

Job summary

Mobile Associates at T-Mobile are brand ambassadors who create a welcoming, high-energy in-store experience. You’ll learn core products, demonstrate solutions, and help customers complete their shopping journeys, online or in-store, while building lasting relationships.

No degree required beyond high school; 6 months in customer service or retail is preferred. Earn $18/hour base, plus $5 training pay and incentives potentially reaching $20/hour, with stock grants and full benefits.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience.
• Willingness to learn and grow within the role.
• Legally eligible to work in the United States.

Responsibilities

• Builds proficiency in serving and selling to customers, delivering world-class experience and loyalty.
• Demonstrates and explains devices and services, educating customers during in-store visits.
• Establishes relationships across channels to own the customer experience and identify leads.

Skills

Customer service

Sales experience

Team collaboration

Communication

Education

High School Diploma/GED

Job description

Mobile Associates at T-Mobile are brand ambassadors who create a welcoming, high-energy in-store experience. You’ll learn core products, demonstrate solutions, and help customers complete their shopping journeys, online or in-store, while building lasting relationships.

No degree required beyond high school; 6 months in customer service or retail is preferred. Earn $18/hour base, plus $5 training pay and incentives potentially reaching $20/hour, with stock grants and full benefits.