Mobile Associate: Build Tech Solutions & Connections

T-MOBILE USA, Inc.; Pharr (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Stock grant

401(k) plan

Paid time off

Employee discounts

Job summary

T-Mobile USA, Inc. is looking for a Mobile Associate to join our Retail Team of Experts. You will help customers explore devices and services, demonstrate features, and guide them through the shopping journey in-store.

This entry-level role includes on-the-job training, ongoing skill development, and opportunities to advance to Mobile Expert as you gain experience. You must have a High School diploma and at least 6 months of customer service or sales experience, with a passion for delivering a

Qualifications

• Six months of customer service and/or sales experience, retail environment preferred.
• Willingness to learn, adapt, and demonstrate products to customers.
• Strong communication and interpersonal skills are essential for in-store interactions.

Responsibilities

• Provides world-class customer experience by assisting customers and guiding them through the shopping journey in-store.
• Demonstrates and explains devices and services, uncovering customer needs and offering personalized solutions.
• Collaborates with team members across channels to resolve questions and ensure a smooth customer experience.

Skills

Customer service

Sales

Communication

Team collaboration

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is looking for a Mobile Associate to join our Retail Team of Experts. You will help customers explore devices and services, demonstrate features, and guide them through the shopping journey in-store.

This entry-level role includes on-the-job training, ongoing skill development, and opportunities to advance to Mobile Expert as you gain experience. You must have a High School diploma and at least 6 months of customer service or sales experience, with a passion for delivering a