Mobile Activation & Support Specialist

Comcast; Salem (OR); On-site; USD 22,041 - 28,929; Full time

Job summary

Comcast Retail Service Associate supports the store team by delivering a best-in-class customer experience across mobile, operational, and transactional activities. You will be a go-to technical and operational resource, helping to maintain a clean, efficient store environment and providing exceptional customer support for mobile products and services.

The role includes activating devices, assisting with BYOD setups, and guiding customers through tablet and accessory features while contributing

Qualifications

• Customer-focused approach and strong interpersonal skills.
• Ability to stay organized in a fast-paced retail environment.
• Effective communication with customers and team members.

Responsibilities

• Activate devices and educate customers on usage.
• Assist with mobile activations, troubleshooting, and account security.
• Support store operations and maintain clean, organized displays.

Skills

Customer focus

Workplace organization

Teamwork

Self motivation

Communication

Resilience

Professional integrity

Education

High School Diploma/GED

Job description

Comcast Retail Service Associate supports the store team by delivering a best-in-class customer experience across mobile, operational, and transactional activities. You will be a go-to technical and operational resource, helping to maintain a clean, efficient store environment and providing exceptional customer support for mobile products and services.

The role includes activating devices, assisting with BYOD setups, and guiding customers through tablet and accessory features while contributing