Mitigation Project Manager | Flexible Schedule & Growth

ServiceMaster by Haven Restoration Group; Fletcher (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401(k)

Company vehicle

Free uniforms

Ongoing training

Growth opportunities

Job summary

ServiceMaster Restore Hendersonville, NC is seeking an experienced Mitigation Project Manager to lead water, fire, mold, and emergency-service operations in the Hendersonville area.

This hands-on leadership role requires organizing scope, plans, schedules, labor, and costs while delivering exceptional customer service and maintaining documentation.

Join a nationally recognized restoration brand with opportunities for growth and a competitive salary plus benefits.

Qualifications

• Experience in water mitigation, fire and smoke restoration, mold remediation, or disaster recovery.
• Proven record managing employees, schedules, and multiple active projects.
• Strong understanding of mitigation scopes, drying documentation, job costs, and project profitability.
• Strong leadership, organization, accountability, decision‑making, and problem‑solving skills.
• Clear, professional communication with customers, adjusters, property managers, vendors, and internal teams.
• Comfortable working in a fast‑paced, deadline-driven emergency-services environment.
• IICRC certifications and restoration-management software experience are strongly preferred.

Responsibilities

• Own mitigation projects from initial response through completion, including scopes, production plans, schedules, labor, equipment, documentation, and job costs
• Lead, train, and hold the mitigation team accountable for productivity, quality, safety, documentation, and customer service
• Ensure projects are properly scoped, documented, monitored, and completed according to company and IICRC standards
• Inspect work at key stages and require corrections before equipment removal, project completion, or billing
• Keep customers, adjusters, property managers, referral partners, and internal teams informed about timelines, changes, and concerns
• Manage job costs against budget, document scope changes, and ensure files are complete and ready for estimating and billing
• Recruit, onboard, coach, and develop mitigation team members
• Coordinate emergency-response coverage and ensure the department is properly staffed, equipped, and prepared

Skills

Leadership

Project management

Budget management

Documentation

Customer communication

Staff development

Emergency response

Tools

Restoration management software

Job description

ServiceMaster Restore Hendersonville, NC is seeking an experienced Mitigation Project Manager to lead water, fire, mold, and emergency-service operations in the Hendersonville area.

This hands-on leadership role requires organizing scope, plans, schedules, labor, and costs while delivering exceptional customer service and maintaining documentation.

Join a nationally recognized restoration brand with opportunities for growth and a competitive salary plus benefits.