Mitigation Project Coordinator: Restoration Ops

IICRC; Jacksonville (FL); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive Health, Dental, and Vis

Retirement Plan with Company Match

Generous PTO

Long-Term Disability Coverage

Bonus opportunities

Referral Program

Career advancement opportunities

Training and Development

Tenure Program

Company apparel

Job summary

Paul Davis Restoration is currently seeking an Inside Mitigation Project Coordinator at our Shrewbury operations. This role acts as the engine of project management, coordinating tasks, scheduling inspections, and ensuring program compliance to drive successful outcomes.

The ideal candidate will have 2+ years in general office administration, strong communication, and proficiency with Microsoft Office. Restoration or insurance experience is a plus; this is a full-time, in-office position with

Qualifications

• 2+ years of experience in general office administration or management.
• Experience in the restoration, construction, or insurance industries is preferred.
• Familiarity with project management systems is a plus.
• Strong customer service and communication skills.
• Proficiency in Microsoft Office, with focus on Word and Excel.
• Self-motivated and proactive; able to multitask in a fast-paced office.

Responsibilities

• Provide phone coverage at all times.
• Make initial contact for all projects.
• Set up projects within the internal project management system.
• Schedule inspections and equipment pick ups.
• Dispatching on new mitigation losses: assign technicians and ensure they have information to complete the work.
• Assist PMs with obtaining work authorizations and certifications.
• Ensure projects are properly linked across relevant systems and platforms.
• Ensure date compliance for customer contact and inspection scheduling.
• Assist PMs with remaining compliance tasks.
• Request updates from PMs on projects, especially when approaching compliance deadlines.
• Monitor the daily operations report and request feedback and updates from PMs.
• Update and manage the project tracking dashboard.
• Distribute relevant emails to appropriate PM and provide feedback and revisions as needed.
• Maintain accurate project files, including work authorizations, contracts, certificates of completion, and other documents.

Skills

Office administration

Customer service

Multitasking

Microsoft Office (Word, Excel)

Tools

Project management software

CRM software

Job description

Paul Davis Restoration is currently seeking an Inside Mitigation Project Coordinator at our Shrewbury operations. This role acts as the engine of project management, coordinating tasks, scheduling inspections, and ensuring program compliance to drive successful outcomes.

The ideal candidate will have 2+ years in general office administration, strong communication, and proficiency with Microsoft Office. Restoration or insurance experience is a plus; this is a full-time, in-office position with