Mitigation Production Manager

Paul-Davis-Restoratio; North Attleborough (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid training

PTO

Paid holidays

Medical, dental, and vision insurance

401(k) program with company match

Quarterly bonus opportunities

Company-branded apparel

Employee referral program

Tenure recognition program

Ongoing learning, development, and IIC

Job summary

Paul Davis Restoration is seeking a Mitigation Production Manager to oversee daily production operations. You will lead Mitigation Coordinators, collaborate with Project Managers and field leadership, and ensure projects stay scheduled, staffed, and moving toward completion.

The ideal candidate is a strong communicator who can develop employees, balance competing priorities, and support efficient, profitable operations in a full-time, office-based role.

Qualifications

• Experience in mitigation, property restoration, or related production management.
• Experience managing employees, coordinating schedules, and overseeing multiple active projects.
• Understanding of mitigation workflows, project documentation, resource planning, job costs and budgeting.
• Strong leadership and coaching skills with the ability to set expectations.
• Excellent organizational, communication, and problem solving skills.
• Adaptable to changing priorities and a fast paced environment.
• Proficiency with scheduling tools, spreadsheets, and project management systems.
• IICRC credentials preferred.

Responsibilities

• Lead and develop Mitigation Coordinators through clear expectations, coaching, and accountability.
• Run production meetings to review schedules, progress, documentation, forecasts, and action items.
• Oversee scheduling and resource planning balancing staffing, priorities, and emergencies.
• Partner with Project Managers to resolve production challenges and delays.
• Ensure technician time is allocated to jobs and review PTO based on staffing needs.
• Coordinate equipment availability and utilization with Field Supervisor.
• Maintain clear communication between office and field teams.
• Ensure job files include diaries, production sheets, and cost information.
• Ensure invoices are submitted promptly to Job Cost Accountants.
• Prepare production forecasts, monitor budgets, and coordinate adjustments.
• Keep leadership informed of large losses, opportunities, and priority needs.
• Identify opportunities to improve scheduling, workflows, and customer service.

Skills

Leadership

Scheduling

Communication

Problem-solving

Documentation

Education

IICRC credentials preferred

Tools

Scheduling tools

Spreadsheets

Project management software

Job description

Job Type: Full-time Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. Office-Based Role

Paul Davis Restoration is seeking an organized, proactive Mitigation Production Manager to oversee daily production operations and help our team deliver exceptional service to customers recovering from property damage.

In this role, you will lead our Mitigation Coordinators and work closely with Project Managers and field leadership to keep projects properly scheduled, staffed, documented, and moving toward completion. The ideal candidate is a strong communicator who can develop employees, manage competing priorities, and support efficient, profitable operations.

What You’ll Do

• Lead and develop Mitigation Coordinators through clear expectations, coaching, and accountability.
• Run production meetings to review schedules, project progress, documentation, forecasts, and outstanding action items.
• Oversee scheduling and resource planning, balancing staffing availability, project priorities, and emergency response needs.
• Partner with Project Managers to resolve production challenges, address delays, and keep jobs moving.
• Ensure technician time is accurately allocated to jobs and review PTO requests based on staffing needs.
• Coordinate equipment availability, tracking, and utilization with the Field Supervisor.
• Maintain clear, consistent communication between office and field teams.
• Ensure job files include complete diaries, current production sheets, and accurate, timely cost information.
• Ensure invoices are submitted promptly to Job Cost Accountants.
• Prepare production forecasts, monitor performance against budgets, and coordinate adjustments to support operational goals.
• Keep division leadership informed of large losses, commercial opportunities, and priority customer needs.
• Identify opportunities to improve scheduling, workflows, resource utilization, and customer service.

What You’ll Bring

• Experience in mitigation, property restoration, or a related production management environment.
• Previous experience managing employees, coordinating schedules, and overseeing multiple active projects.
• An understanding of mitigation workflows, project documentation, resource planning, job costs, and budgeting.
• Strong leadership and coaching skills, with the ability to set expectations and ensure follow-through.
• Excellent organizational, communication, and problem-solving skills.
• The ability to adapt to changing priorities and make sound decisions in a fast-paced environment.
• Proficiency with scheduling tools, spreadsheets, and project management systems.
• Relevant Institute of Inspection, Cleaning and Restoration Certification (IICRC) credentials preferred.

Benefits

• Paid training
• Generous paid time off
• Paid holidays
• Medical, dental, and vision insurance
• 401(k) program with company match
• Quarterly bonus opportunities
• Company-branded apparel
• Employee referral program
• Tenure recognition program celebrating long-term service and commitment
• Ongoing learning, development, and IICRC certification opportunities

Make a Meaningful Impact

Join a team that provides meaningful work, hands-on experience, and the opportunity to help people when they need it most. Bring your leadership skills to Paul Davis Restoration and help our people and projects succeed.