Mitigation Production Manager

IICRC; Portsmouth (NH); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid training

Generous paid time off

Paid holidays

Medical, dental, and vision insurance

401(k) program with company match

Quarterly bonus opportunities

Company-branded apparel

Employee referral program

Tenure recognition program celebrating

Job summary

Paul Davis Restoration in Portsmouth, NH seeks a Mitigation Production Manager to oversee daily production operations and lead Mitigation Coordinators. You will work with Project Managers and field leadership to keep projects scheduled, staffed, documented, and moving toward completion.

The role requires strong communication, leadership, and budgeting skills to support efficient, profitable operations in a fast-paced environment.

Qualifications

• Experience in mitigation, property restoration, or a related production management environment.
• Experience managing employees, coordinating schedules, and overseeing multiple active projects.
• Understanding mitigation workflows, project documentation, resource planning, job costs, and budgeting.
• Strong leadership and coaching skills with clear expectations and accountability.
• Excellent organizational, communication, and problem-solving abilities.

Responsibilities

• Lead and develop Mitigation Coordinators through clear expectations and coaching.
• Run production meetings to review schedules, progress, documentation, and forecasts.
• Oversee scheduling, staffing, and emergency response needs.
• Partner with Project Managers to resolve production challenges and keep jobs moving.
• Ensure accurate time allocation, PTO reviews, and cost information.
• Coordinate equipment availability and utilization with Field Supervisor.
• Maintain clear office-field communication to support project success.
• Ensure diaries, production sheets, and cost data are current in job files.
• Promptly submit invoices to Job Cost Accountants.
• Prepare production forecasts and adjust to meet budgets.
• Inform division leadership of large losses, opportunities, and priorities.
• Identify opportunities to improve scheduling and customer service.

Skills

Mitigation/production management-expr

Leadership and coaching

Schedule and resource planning

Budgeting / cost control

Communication skills

Education

IICRC credentials preferred

Tools

Scheduling tools

Spreadsheets

Project management software

Job description

Job Type: Full-time
Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.
Location: Portsmouth, NH Office-Based Role

Paul Davis Restoration is seeking an organized, proactive Mitigation Production Manager to oversee daily production operations and help our team deliver exceptional service to customers recovering from property damage.

In this role, you will lead our Mitigation Coordinators and work closely with Project Managers and field leadership to keep projects properly scheduled, staffed, documented, and moving toward completion. The ideal candidate is a strong communicator who can develop employees, manage competing priorities, and support efficient, profitable operations.

What You’ll Do

• Lead and develop Mitigation Coordinators through clear expectations, coaching, and accountability.
• Run production meetings to review schedules, project progress, documentation, forecasts, and outstanding action items.
• Oversee scheduling and resource planning, balancing staffing availability, project priorities, and emergency response needs.
• Partner with Project Managers to resolve production challenges, address delays, and keep jobs moving.
• Ensure technician time is accurately allocated to jobs and review PTO requests based on staffing needs.
• Coordinate equipment availability, tracking, and utilization with the Field Supervisor.
• Maintain clear, consistent communication between office and field teams.
• Ensure job files include complete diaries, current production sheets, and accurate, timely cost information.
• Ensure invoices are submitted promptly to Job Cost Accountants.
• Prepare production forecasts, monitor performance against budgets, and coordinate adjustments to support operational goals.
• Keep division leadership informed of large losses, commercial opportunities, and priority customer needs.
• Identify opportunities to improve scheduling, workflows, resource utilization, and customer service.

What You’ll Bring

• Experience in mitigation, property restoration, or a related production management environment.
• Previous experience managing employees, coordinating schedules, and overseeing multiple active projects.
• An understanding of mitigation workflows, project documentation, resource planning, job costs, and budgeting.
• Strong leadership and coaching skills, with the ability to set expectations and ensure follow-through.
• Excellent organizational, communication, and problem-solving skills.
• The ability to adapt to changing priorities and make sound decisions in a fast-paced environment.
• Proficiency with scheduling tools, spreadsheets, and project management systems.
• Relevant Institute of Inspection, Cleaning and Restoration Certification (IICRC) credentials preferred.

Benefits

• Paid training
• Generous paid time off
• Paid holidays
• Medical, dental, and vision insurance
• 401(k) program with company match
• Quarterly bonus opportunities
• Company-branded apparel
• Employee referral program
• Tenure recognition program celebrating long-term service and commitment
• Ongoing learning, development, and IICRC certification opportunities

Make a Meaningful Impact

Join a team that provides meaningful work, hands‑on experience, and the opportunity to help people when they need it most. Bring your leadership skills to Paul Davis Restoration and help our people and projects succeed.