Mitigation Operations Leader | Build Teams, Deliver Impact

IICRC; Omaha (NE); Vor Ort; USD 75.000 - 80.000; Vollzeit

Benefits dieser Stelle

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Vision insurance

401(k)

401(k) matching

Company parties

Dental insurance

Zusammenfassung

SERVPRO Team Toft in Omaha, NE is seeking a Mitigation Operations Manager to lead daily mitigation operations, build high‑performing teams, and deliver exceptional customer experiences.

You will manage production, scheduling, estimating, and job costing, while driving profitability and maintaining SERVPRO standards. A servant‑leader mindset, strong communication, and accountability are essential for success.

Qualifikationen

• 5+ years of business operations experience.
• 3+ years of management experience.
• 2+ years of mitigation management experience.
• 2+ years of Xactimate experience.
• Strong knowledge of restoration production, estimating, job costing, and quality control.
• Demonstrated experience leading and developing employees and teams.
• Strong communication, organizational, and problem‑solving skills.
• Ability to manage multiple projects and priorities in a fast‑paced environment.

Aufgaben

• Take ownership of daily Mitigation operations, ensuring projects are completed efficiently, profitably, and to SERVPRO standards.
• Lead production activities, monitor job progress, and keep projects moving forward.
• Oversee scheduling, staffing, resources, estimating, documentation, and job costing.
• Establish clear production goals and expectations while holding teams accountable for results.
• Identify opportunities to improve efficiency, productivity, and profitability.
• Lead operational response during major losses, emergency situations, and storm events.
• Oversee after‑hours calls, emergency schedules, and job assignments.

Kenntnisse

Operations management

Team leadership

Mitigation management

Xactimate experience

Construction/restoration knowledge

Jobbeschreibung

SERVPRO Team Toft in Omaha, NE is seeking a Mitigation Operations Manager to lead daily mitigation operations, build high‑performing teams, and deliver exceptional customer experiences.

You will manage production, scheduling, estimating, and job costing, while driving profitability and maintaining SERVPRO standards. A servant‑leader mindset, strong communication, and accountability are essential for success.