Mitigation Operations Leader — Growth & Excellence

Saige Partners; Omaha (NE); On-site; USD 85,000 - 125,000; Full time

Job summary

Saige Partners in Omaha, NE seeks a Mitigation Operations Manager to lead and optimize restoration mitigation activities, improve profitability, and develop the team. You will drive performance, ensure safety, and deliver superior customer experiences across projects.

This full-time role requires after-hours support, travel to sites, and collaboration with senior leadership to align operations with growth goals. Excellent communication and leadership are essential.

Qualifications

• 5+ years of business operations experience.
• 3+ years of management experience.
• 2+ years of mitigation management experience.
• Strong leadership, organizational, and team-building abilities.
• Excellent verbal and written communication skills.

Responsibilities

• Lead and oversee daily mitigation operations to meet performance and customer goals.
• Develop and execute strategies supporting growth and objectives.
• Ensure projects are completed safely, efficiently, and to standards.
• Monitor KPIs and drive improvements for productivity and profitability.
• Manage after-hours emergency response including staffing and oversight.
• Recruit, train, coach, and develop mitigation personnel.
• Promote accountability, teamwork, and customer service.
• Conduct performance evaluations and provide feedback.
• Maintain staffing levels to support demand and growth.
• Establish QA procedures and best practices for quality and safety.
• Address customer concerns and resolve escalated issues.
• Ensure project documentation, job costing, and reporting are accurate.
• Stay informed on restoration industry trends and best practices.
• Travel to jobsites and company locations as required.

Skills

Operations leadership

People management

Communication

Multitasking

Leadership

Tools

Xactimate

MS Office

Job description

Saige Partners in Omaha, NE seeks a Mitigation Operations Manager to lead and optimize restoration mitigation activities, improve profitability, and develop the team. You will drive performance, ensure safety, and deliver superior customer experiences across projects.

This full-time role requires after-hours support, travel to sites, and collaboration with senior leadership to align operations with growth goals. Excellent communication and leadership are essential.