Mitigation Operations Leader - Build & Drive Restoration

Pop-Up Talent; Blue Island (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Pop-Up Talent is seeking a Mitigation Operations Manager for our Chicago area team. This role leads Estimator/PMs, drives profitability, and ensures high-quality disaster restoration services.

You will manage budgets, coordinate with the GM, supervise safety, and build strong client relations. The ideal candidate has 5+ years in restoration management, strong leadership, and hands-on project oversight.

Qualifications

• Minimum 5 years of management experience in restoration.
• Experience in estimation, budgeting and profitability.
• Strong leadership and training skills.

Responsibilities

• Manage and train Estimator/PMs for scoping, estimate writing and strategies, selling to the customer, budgeting and producing, profitably.
• Delegate duties to personnel, review personnel performance, and hold staff accountable to company standards.
• Coaching and developing staff to achieve desired performance levels and provide opportunities for success in day-to-day functions, and long term and short-term goals.
• Promote and celebrate success with employees for their accomplishments.
• Provide corrective action/growth plans for employees that need improvement in their performance and handle any disciplinary actions as necessary.
• Achieve profitability goals for the company through job costs measurements, budget amounts and cash flow through timely collections of dollars.
• Follow the JCMH Fundamental outline of meetings and reports.
• Provide timely and accurate reports including budget information.
• Comparing budgets with actual performance, monthly budget review, and preparation of the annual budget with the Controller.
• Work with clients, employees, and GM to meet sales goals individually and for the Branch.
• Accountable for gross profit margins, customer service levels and the mix of work of the company.
• Implementation of company business plan through working with the GM to develop and update the business plan for the overall development and outcomes of branch operations.
• Management of Project Managers and assisting in project management duties as needed.
• Locating and utilizing subcontractors.
• Management and oversight of PM's business development and marketing efforts, including the staff. Consistently undertaking marketing activities.
• Communicate a positive image of the company to the entire staff and customers.
• Implement the company vision and mission and achieve goals.
• Implement and manage regular safety meetings and training and log accordingly

Skills

Leadership

Budgeting

Sales

Staff development

Education

5+ years management experience in restoration

Tools

Xactimate

Contractor Connection

PSA

Code Blue

Job description

Pop-Up Talent is seeking a Mitigation Operations Manager for our Chicago area team. This role leads Estimator/PMs, drives profitability, and ensures high-quality disaster restoration services.

You will manage budgets, coordinate with the GM, supervise safety, and build strong client relations. The ideal candidate has 5+ years in restoration management, strong leadership, and hands-on project oversight.