Senior Mitigation Lead: Field Ops & Mentorship

A1 RESTORATION OF CHICAGO LLC; McHenry (IL); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Professional Development

Descripción de la vacante

A1 RESTORATION OF CHICAGO LLC is seeking a Mitigation Technician in Illinois to assess affected areas and perform mitigation services to industry standards. This hands-on role requires physical labor, attention to detail, and clear client communication.

You will lead field crews, create scopes, estimates, and job plans, while ensuring safety and compliance. On-call duties may include nights and weekends to support emergency loss response.

Formación

• 3-5 years of experience in mitigation, restoration, construction, or a related field.
• Sales experience.
• Leadership or crew management experience.
• IICRC certifications (WRT required; FSRT, ASD, AMRT preferred).
• Strong communication and customer service skills.
• Ability to read scopes, create estimates, and manage job budgets.
• Knowledge of industry standards, safety protocols, and regulatory compliance.
• Valid driver’s license with an acceptable driving record.
• Ability to work in a fast-paced, emergency-response environment with on-call requirements.

Responsabilidades

• Oversee day-to-day mitigation operations, ensuring smooth workflow across field crews, equipment, and job sites.
• Conduct on-site inspections to assess water, fire, or mold damage and determine required mitigation steps.
• Create accurate scopes, estimates, and job plans using company software and industry standards.
• Lead, mentor, and support technicians to ensure high performance and exceptional customer service.
• Maintain strong communication with customers, insurance adjusters, and internal teams throughout the job lifecycle.
• Manage projects from start to finish, ensuring timelines, budgets, and quality standards are met.
• Ensure compliance with all safety protocols, PPE requirements, and industry regulations (IICRC, OSHA, etc.).
• Oversee equipment setup, monitoring, moisture readings, photo documentation, and job-site verification.
• Review and approve all documentation including technician notes, photos, moisture logs, and job summaries.
• Monitor key performance indicators (KPIs) and contribute to operational improvements.
• Assist in inventory oversight, equipment tracking, and resource allocation to maintain efficiency.
• Participate in on-call rotations, including nights and weekends, for emergency loss response.

Conocimientos

Sales experience

Leadership

Strong communication

Ability to read scopes and create est.

Safety & regulatory compliance

Descripción del empleo

A1 RESTORATION OF CHICAGO LLC is seeking a Mitigation Technician in Illinois to assess affected areas and perform mitigation services to industry standards. This hands-on role requires physical labor, attention to detail, and clear client communication.

You will lead field crews, create scopes, estimates, and job plans, while ensuring safety and compliance. On-call duties may include nights and weekends to support emergency loss response.