Mitigation Coordinator - Remote Options & Career Growth

1-800 WATER DAMAGE of New York City; New York (NY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Holidays

PTO

Paid Training

Growth and Career Advancement Opportunities

Job summary

A trusted property restoration company in New York City is seeking a coordinator to manage daily scheduling for technicians and subcontractors while ensuring outstanding customer service. The ideal candidate has experience in the water damage restoration industry and possesses a high school diploma or GED. Responsibilities include managing intake of new jobs, updating job statuses, and maintaining communication with clients. This position offers paid holidays, PTO, and training opportunities.

Qualifications

• Experience in the water damage restoration industry is mandatory.
• Must maintain a valid Driver’s License and safe driving record.
• Ability to exercise good judgment and comprehend instructions.

Responsibilities

• Intake new losses via phone, email, and fax.
• Manage technician daily scheduling.
• Update DMS for job status and documentation.

Skills

Customer service

Scheduling

Problem-solving

Education

High School Diploma or GED

Job description

A trusted property restoration company in New York City is seeking a coordinator to manage daily scheduling for technicians and subcontractors while ensuring outstanding customer service. The ideal candidate has experience in the water damage restoration industry and possesses a high school diploma or GED. Responsibilities include managing intake of new jobs, updating job statuses, and maintaining communication with clients. This position offers paid holidays, PTO, and training opportunities.