Mission Support Administrative Assistant

BTI; Camp Springs (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

BTI is seeking Administrative Assistants to support USCIS OSI, OI, and FDNS with mission-critical clerical, technical, and executive support. The role covers calendar management, travel coordination, document processing, and meeting logistics in a fast-paced federal environment.

Responsibilities include handling mail, preparing reports, updating SharePoint, and ensuring compliant recordkeeping per NARA standards. Strong organizational and communication skills are essential.

Qualifications

• Fluent English, both written and spoken.
• Excellent organizational, coordination, and customer service skills.
• Ability to multi-task in a fast-paced environment.
• Proficient with Microsoft 365, Adobe Acrobat, SharePoint, and web browsers.
• Intermediate MS Word and Excel (pivot tables, styles, templates).
• Strong grammar, spelling, and formatting skills.

Responsibilities

• Greet visitors, answer phones, and schedule meetings.
• Scan, file, print, and manage documents per NARA requirements.
• Prepare presentations, memos, and organizational charts.
• Maintain conference room schedules and coordinate logistics.
• Update SharePoint and other sites; manage permissions.
• Coordinate with IT Helpdesk for access and support.
• Support travel arrangements, calendar briefings, and reporting.

Skills

Fluent in English

Organizational skills

Multi-tasking

Microsoft 365

Adobe Acrobat

SharePoint

Web browsers

MS Word

Excel (pivot tables)

Editing / grammar

Tools

SharePoint

Excel

PowerPoint

Job description

BTI is seeking Administrative Assistants to support USCIS OSI, OI, and FDNS with mission-critical clerical, technical, and executive support. The role covers calendar management, travel coordination, document processing, and meeting logistics in a fast-paced federal environment.

Responsibilities include handling mail, preparing reports, updating SharePoint, and ensuring compliant recordkeeping per NARA standards. Strong organizational and communication skills are essential.