Mission Planning IT Support Specialist

Valid8 Financial, Inc.; Goldsboro (NC); On-site; USD 55,000 - 85,000; Full time

Job summary

Summit Technologies is seeking a Mission Planning System Support Representative (SSR) to support U.S. Air Force mission planning activities at Seymour Johnson AFB in North Carolina.

The SSR maintains mission planning computers, software, and data to ensure operations are fully operational for daily tasks, training, deployments, and contingencies. The role requires strong troubleshooting, excellent communication, and the ability to work independently in fast-paced environments.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field, or four years of relevant IT experience.

Responsibilities

• Maintain mission planning IT environment and provide technical support for mission planning systems.
• Troubleshoot hardware, software, and system issues; document actions and solutions.
• Coordinate with government personnel and support teams to resolve issues.

Skills

Troubleshooting

Communication

Organizational skills

Customer service

Independent work

Education

Bachelor's degree in IT/CS or 4 years IT experience

Job description

Summit Technologies is seeking a Mission Planning System Support Representative (SSR) to support U.S. Air Force mission planning activities at Seymour Johnson AFB in North Carolina.

The SSR maintains mission planning computers, software, and data to ensure operations are fully operational for daily tasks, training, deployments, and contingencies. The role requires strong troubleshooting, excellent communication, and the ability to work independently in fast-paced environments.