System Support Representative (SSR) – Stratton ANGB

Valid8 Financial, Inc.; Village of Scotia (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Summit Technologies is seeking a Mission Planning System Support Representative (SSR) to support USAF mission planning activities at Stratton ANGB. The SSR ensures base computers, software, and map data are updated and functioning for exercises, deployments, and contingencies.

Candidates must be a US citizen, hold an active Secret clearance, and have a Bachelor’s degree or four years of relevant IT experience, plus Security+ within six months to meet DoD8570 Level IAT Level II.

Qualifications

• Must be a US citizen.
• Must have an active Secret clearance.
• Bachelor’s degree or four (4) years of relevant IT work experience.
• Security+ certification within 6 months from date of hire to reach DoD8570 Level IAT Level II.

Responsibilities

• Maintain an IT environment inside the Mission Planning organization.
• Troubleshoot software, hardware and systems until a resolution is found.
• Manage communications, documentation, and testing processes.
• Optimize mission planning data and workflows.
• Communicate effectively with coworkers and management levels.

Skills

US Citizenship

Security clearance

Troubleshooting IT

IT support

Education

Bachelor's degree or 4 years IT experience

Job description

Earliest start date: August 17, 2026

About Summit

At Summit, we firmly believe that people should be the management’s primary focus because they are the key to outstanding products and services. Summit’s management team has put this belief into practice by developing and refining the Summit Formula and applying it to our products and services. The formula as it pertains to our staff includes: Supporting the team with the right environment, tools, and training. We are committed to fostering an environment for every teammate that is respectful, inclusive, and welcoming that includes opportunity for professional growth. Look through our open positions and find your place with us.

Position Summary

Summit Technologies is looking for a Mission Planning System Support Representative (SSR) to support USAF mission planning activities at Stratton ANGB . The SSR is responsible for insuring the base/unit computers and associated equipment, software, and map data are updated and functioning appropriately. The SSR will support activities such as daily exercises, training missions, deployments, and real-world contingencies.

Responsibilities

A successful candidate demonstrates an ability to maintain an IT environment inside of the Mission Planning organization, and enjoys the challenge of troubleshooting problems (software, hardware, systems) including managing communications, documentation, and testing until a resolution is determined. SSRs also play a key role in optimizing mission planning data, as well as communicating effectively with coworkers and varying management levels within the supported unit.

Minimum Education, Skills, and Experience Requirements

• Must be a US Citizen.
• Must have an active Secret clearance
• Bachelor’s degree or four (4) years of relevant IT work experience.
• Security + certification within 6 months from date of hire to reach a minimum of DoD8570 Level IAT Level II

Summit is an equal opportunity/affirmative action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

VEVRAA Federal Contractor.

Summit gives preference to protected veterans.

Position descriptions serve as a guideline and may not be construed as a guarantee of employment.

Summit is an at-will organization.

We are required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.