System Support Representative (SSR) – Whiteman AFB, MO

Valid8 Financial, Inc.; Whiteman Afb (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Summit Technologies is seeking a Mission Planning System Support Representative (SSR) to support USAF mission planning activities at Whiteman AFB, MO. The SSR will maintain the base computers, software, and map data, ensuring they are updated and operating for daily exercises, deployments, and real-world contingencies.

The role involves troubleshooting across software, hardware, and systems, managing communications and documentation, and coordinating with unit management levels to resolve issues

Qualifications

• Must be a US Citizen.
• Must have an active Secret clearance
• Bachelor’s degree or four years of relevant IT work experience.
• Security + certification within 6 months from date of hire to reach a minimum of DoD8570 Level IAT Level II

Responsibilities

• Maintain an IT environment inside the Mission Planning organization, troubleshoot software, hardware, and systems, and manage communications, documentation, and testing until resolution is determined.
• Optimize mission planning data and communicate effectively with coworkers and varying management levels within the supported unit.

Skills

US Citizenship

Active Secret clearance

Troubleshooting IT

Communication skills

Education

Bachelor’s degree or four years IT experience

Job description

System Support Representative (SSR) – Whiteman AFB, MO

About Summit

At Summit, we firmly believe that people should be the management’s primary focus because they are the key to outstanding products and services. Summit’s management team has put this belief into practice by developing and refining the Summit Formula and applying it to our products and services. The formula as it pertains to our staff includes: Supporting the team with the right environment, tools, and training. We are committed to fostering an environment for every teammate that is respectful, inclusive, and welcoming that includes opportunity for professional growth. Look through our open positions and find your place with us.

Position Summary

Summit Technologies is looking for a Mission Planning System Support Representative (SSR) to support USAF mission planning activities at Whiteman AFB, MO . The SSR is responsible for insuring the base/unit computers and associated equipment, software, and map data are updated and functioning appropriately. The SSR will support activities such as daily exercises, training missions, deployments, and real-world contingencies.

Responsibilities

A successful candidate demonstrates an ability to maintain an IT environment inside of the Mission Planning organization, and enjoys the challenge of troubleshooting problems (software, hardware, systems) including managing communications, documentation, and testing until a resolution is determined. SSRs also play a key role in optimizing mission planning data, as well as communicating effectively with coworkers and varying management levels within the supported unit.

Minimum Education, Skills, and Experience Requirements

• Must be a US Citizen.
• Must have an active Secret clearance
• Bachelor’s degree or four (4) years of relevant IT work experience.
• Security + certification within 6 months from date of hire to reach a minimum of DoD8570 Level IAT Level II

Summit is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. VEVRAA Federal Contractor. Summit gives preference to protected veterans.

Position descriptions serve as a guideline and may not be construed as a guarantee of employment. Summit is an at-will organization.