Mission Engineer — Onsite AI & Field Delivery (Miami)

Axon; Miami (FL); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive salary and 401(k) with‑em

Discretionary paid time off

Paid parental leave

Medical, dental, and vision plans

Fitness programs

Learning and development programs

Snacks in our offices

Job summary

Axon is seeking a seasoned, hands-on professional to lead onsite platform delivery and customer outcomes. You will build and deploy AI-enabled tools, workflows, and integrations on Axon's ecosystem, working directly with agencies to achieve mission success.

Ideal candidates have 8+ years in customer-facing technical roles, program management, or operational transformation, with strong cross-functional leadership and a track record of delivering production-ready solutions.

Qualifications

• Experience in customer-facing technical roles, program management, operational transformation, or complex deployment environments (typically 8+ years).
• Ability to own end-to-end deployments, drive adoption, and measure mission outcomes.
• Comfort working across hardware, software, cloud and AI-enabled platforms.

Responsibilities

• Own end-to-end outcomes across deployment, adoption, optimization, and ongoing success onsite.
• Build and ship capabilities on Axon's platform—AI agents, workflows, integrations, and data tools.
• Lead field engagements with agency leadership and operational stakeholders; drive QBRs and strategic planning.

Skills

Customer-facing roles

Program management

Operational transformation

Deployment experience

Tools

Axon platform

AI Era

DEMS

Fusus

Records

Job description

Axon is seeking a seasoned, hands-on professional to lead onsite platform delivery and customer outcomes. You will build and deploy AI-enabled tools, workflows, and integrations on Axon's ecosystem, working directly with agencies to achieve mission success.

Ideal candidates have 8+ years in customer-facing technical roles, program management, or operational transformation, with strong cross-functional leadership and a track record of delivering production-ready solutions.