Mission-Driven Customer Experience Associate (Flexible Hours)

Aafes; Randolph Air Force Base (TX); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Flexible scheduling

Medical insurance

Dental insurance

Life insurance

Disability insurance

Paid time off

401K plan

Pension plan

Mass Transit program

Job summary

The Army & Air Force Exchange Service, known as the Exchange, is seeking a Customer Experience Associate at Randolph AFB to greet customers, handle transactions, and assist with bagging and moving heavy items. This role emphasizes friendly service and teamwork.

You will be part of an award-winning team with access to base facilities, transit programs, and the benefit of DoD employment status. Growth and development are encouraged.

Qualifications

• Completion of High School or the equivalent.
• Able to learn and adapt to current technology needs.
• Able to think quickly on the spot to answer customer questions.
• Cash handling experience preferred.
• Retail experience preferred.

Responsibilities

• Greet every customer with eye contact and smile in your authentic way.
• Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them.
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation.
• Help customers by following the proper procedure for bagging merchandise and moving large or heavy items.

Skills

Customer service

Communication

Cash handling

Basic computer skills

Retail experience

Education

High School diploma or equivalent

Tools

POS systems

Job description

The Army & Air Force Exchange Service, known as the Exchange, is seeking a Customer Experience Associate at Randolph AFB to greet customers, handle transactions, and assist with bagging and moving heavy items. This role emphasizes friendly service and teamwork.

You will be part of an award-winning team with access to base facilities, transit programs, and the benefit of DoD employment status. Growth and development are encouraged.