Mission-Critical System Administrator – TS/SCI Poly

CTC Group; Fort Meade (MD); On-site; USD 90,000 - 150,000; Full time

Job summary

CTC Group is seeking System Administrators to support mission-critical IT systems and infrastructure in the Annapolis Junction/Ft. Meade area.

You will operate, troubleshoot, and optimize complex computing environments while assisting users and ensuring systems are reliable and ready for government customers. Responsibilities cover configuring UNIX and Windows operating systems, managing networks, storage, and servers, and providing Tier 1–2 support.

Qualifications

• Active security clearance required (TS/SCI with polygraph).
• Five years of additional System Administrator experience may substitute for a bachelor’s degree.
• Experience supporting, troubleshooting, and maintaining enterprise IT systems.

Responsibilities

• Implement, troubleshoot, and maintain IT systems and infrastructure.
• Manage daily configuration and operation of enterprise IT systems.
• Monitor and resolve issues affecting servers, storage, networks, and devices.
• Provide Tier 1–2 technical support, including diagnosis and escalation.
• Assist users in accessing and using IT systems.
• Troubleshoot complex system, hardware, software, and apps issues.
• Configure and manage UNIX, Windows, and other OS.
• Install and maintain OS software and implement reliability enhancements.
• Configure and maintain network components and supporting infra.
• Optimize system operations and performance.
• Perform capacity analysis and planning.
• Provide updates to Government and internal customers on escalated issues.
• Support hardware issue resolution through closure.
• Support system upgrades and lifecycle operations.
• For Level 3, assist design of systems and architectures.
• For Level 3, analyze and resolve complex server hardware and software issues.

Skills

TS/SCI with polygraph

Enterprise IT experience

Unix/Windows servers

Education

Bachelor’s degree in technical discipline

Job description

CTC Group is seeking System Administrators to support mission-critical IT systems and infrastructure in the Annapolis Junction/Ft. Meade area.

You will operate, troubleshoot, and optimize complex computing environments while assisting users and ensuring systems are reliable and ready for government customers. Responsibilities cover configuring UNIX and Windows operating systems, managing networks, storage, and servers, and providing Tier 1–2 support.