Mission-Critical System Administrator (TS/SCI)

Ctc-Group; Fort Meade (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health/Dental/Vision

401k

PTO and holidays

Disability and life insurance

Job summary

CTC Group seeks System Administrators to support mission-critical IT systems and infrastructure at Annapolis Junction/Ft. Meade.

You will operate, maintain, troubleshoot, and optimize complex computing environments while assisting users and ensuring systems are reliable and mission-ready. Responsibilities include configuring UNIX and Windows servers, monitoring networks, providing Tier 1/2 support, and coordinating with Government customers on escalations and upgrades.

Qualifications

• Active TS/SCI with polygraph clearance.
• Bachelor’s degree in a technical discipline or equivalent experience (5 years can substitute for degree).
• Experience supporting, troubleshooting, and maintaining enterprise IT systems.
• Experience with operating systems, servers, networks, storage, and related infrastructure.

Responsibilities

• Provide implementation, troubleshooting, and maintenance support for IT systems and infrastructure
• Manage day-to-day configuration and operation of enterprise IT systems
• Monitor and resolve issues affecting servers, storage, networks, client devices, and other system components
• Provide Tier 1 and Tier 2 technical support, including problem identification, diagnosis, escalation, and resolution
• Assist users with accessing and effectively using IT systems
• Troubleshoot complex system, hardware, software, and application issues
• Configure and manage UNIX, Windows, and other applicable operating systems
• Install and maintain operating system software and implement enhancements that improve reliability and performance
• Configure and maintain network components and supporting infrastructure
• Optimize system operations, resource utilization, and overall system performance
• Perform system capacity analysis and planning
• Provide technical analysis and status updates to Government and internal customers for escalated issues
• Support hardware issue resolution and remain engaged through problem closure
• Support system upgrades, maintenance activities, and lifecycle operations
• For Level 3 positions, support the design of systems, mission architectures, and associated hardware
• For Level 3 positions, analyze and resolve complex issues involving server hardware, applications, and software integration

Skills

System Administration

Security Clearance TS/SCI

Unix/Linux

Windows Server

Networking

Troubleshooting

Education

Bachelor's degree in a technical discipline

Tools

UNIX

Windows Server

Network Infrastructure

Job description

CTC Group seeks System Administrators to support mission-critical IT systems and infrastructure at Annapolis Junction/Ft. Meade.

You will operate, maintain, troubleshoot, and optimize complex computing environments while assisting users and ensuring systems are reliable and mission-ready. Responsibilities include configuring UNIX and Windows servers, monitoring networks, providing Tier 1/2 support, and coordinating with Government customers on escalations and upgrades.