Mission-Critical IT PM — ServiceNow & DoD Programs

OWT Global, LLC; San Diego, Northern (CA, KY); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Competitive compensation

401(k) with match

PTO and holidays

Health, Dental, Vision

Disability insurance

Life insurance

401(k) Matching

Job summary

OWT Global LLC in San Diego, CA is seeking an IT Project Manager to lead the digital transformation of the ServiceNow platform within a DoD environment. You will manage agile sprints, portfolio activities, and cross-functional teams to deliver modernization initiatives.

The role requires a Bachelor’s in a technical field, 5+ years of ServiceNow project experience, active Secret clearance, and PMP/CSM preferred.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related technical discipline.
• Minimum of five (5) years of experience managing ServiceNow or similar IT service management / software projects.
• PMP, CSM, or equivalent project management certification highly preferred.
• Active Secret security clearance.
• Broad technical knowledge of DoD secure cloud infrastructure, ServiceNow platform capabilities, and agile methodologies.

Responsibilities

• Lead agile development sprints, portfolio management, and platform modernization efforts for the ServiceNow platform.
• Serve as the primary technical bridge between the Government IT Program Manager and the various development and sustainment teams.
• Utilize ServiceNow Strategic Portfolio Management (SPM) and Agile Development 2.0 modules to track projects, manage schedules, user stories, defects, and dependencies.
• Coordinate cross-functional teams to ensure alignment with program objectives and high-quality solution delivery.
• Produce comprehensive project documentation including sprint plans, retrospective results, burn-down charts, and risk registers.
• Oversee the implementation and management of Maximum Availability Products (MAP) and associated project processes.
• Create and evaluate daily progress, sprint velocity, and burn-down charts of the implementation and sustainment teams.
• Provide independent evaluation of technical approaches and acceptance recommendations for all technical submissions.
• Coordinate technical interdependencies between the implementation team, the sustainment team, and external ServiceNow partners.
• Ensure all personnel performing under the IT PM meet applicable DoD 8140 / DoD 8570 qualification and certification requirements.

Skills

ServiceNow projects

IT project management

Agile methods

Security clearance

DoD environments

Education

Bachelor’s degree in CS/IT/Systems Eng

Active Secret clearance

Tools

ServiceNow SPM

ITSM

AWS GovCloud

Azure Gov

Job description

OWT Global LLC in San Diego, CA is seeking an IT Project Manager to lead the digital transformation of the ServiceNow platform within a DoD environment. You will manage agile sprints, portfolio activities, and cross-functional teams to deliver modernization initiatives.

The role requires a Bachelor’s in a technical field, 5+ years of ServiceNow project experience, active Secret clearance, and PMP/CSM preferred.