Mission-Critical EMS Dispatcher (24/7 Ops)

County Emergency Communications; Pilot Knob (MO); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Pilot Knob, MO seeks an Emergency Medical Dispatcher to gather patient and incident data, establish response priorities, and coordinate EMS resources. The role may include providing instructions before responders arrive, following medical dispatch protocols and oversight requirements.

Requirements typically include a high school diploma or equivalent, CPR certification, and (where specified) EMD certification.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalen t

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Pilot Knob, MO seeks an Emergency Medical Dispatcher to gather patient and incident data, establish response priorities, and coordinate EMS resources. The role may include providing instructions before responders arrive, following medical dispatch protocols and oversight requirements.

Requirements typically include a high school diploma or equivalent, CPR certification, and (where specified) EMD certification.