Emergency Medical Dispatcher — 24/7 Critical Communications

County Emergency Communications; Tebbetts (MO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Tebbetts, MO is seeking Emergency Medical Dispatchers. You will receive calls, verify locations, assign priorities, and coordinate EMS resources using approved protocols.

Requirements include a high school diploma and EMD certification; CPR may be required. Overtime, shift work, and continuous operations are common in this role, with benefits such as health insurance and retirement plans.

Qualifications

• High school diploma is commonly required and EMD certification is preferred.
• Experience with emergency call handling and approved dispatch protocols.
• CPR/medical oversight may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient condition
• Determine response priority through the medical dispatch system
• Dispatch or coordinate ambulance resources when assigned
• Provide protocol-based instructions within qualifications
• Relay patient information and scene hazards to responders
• Document call processing and participate in quality-review activities

Skills

Active listening

Communication

Problem solving

Attention to detail

Multitasking

Education

High school diploma

EMD certification

Tools

EMD software

Job description

County Emergency Communications in Tebbetts, MO is seeking Emergency Medical Dispatchers. You will receive calls, verify locations, assign priorities, and coordinate EMS resources using approved protocols.

Requirements include a high school diploma and EMD certification; CPR may be required. Overtime, shift work, and continuous operations are common in this role, with benefits such as health insurance and retirement plans.