Emergency Medical Dispatcher: 24/7 Critical Response

Emergency Telecommunicator Services; Phillipsburg (MO); On-site; USD 42,000 - 66,000; Full time

Job summary

Emergency Telecommunicator Services in Missouri is seeking an Emergency Medical Dispatcher to gather patient data, establish priorities, and coordinate EMS resources. The role may include night shifts and overtime per agency needs.

CPR/EMD certification and a high school diploma are commonly required, with continuing training supported. Responsibilities include receiving calls, asking condition-specific questions, and relaying information to responders.

Qualifications

• High school diploma or equivalent is commonly required.
• EMD certification or sponsorship may be required before appointment.
• CPR certification and related coursework may be required; EMT/paramedic credentials not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient’s location, callback number, and access details
• Ask approved questions about patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Active listening

Communication

Multitasking

Calm under pressure

Education

High school diploma

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Missouri is seeking an Emergency Medical Dispatcher to gather patient data, establish priorities, and coordinate EMS resources. The role may include night shifts and overtime per agency needs.

CPR/EMD certification and a high school diploma are commonly required, with continuing training supported. Responsibilities include receiving calls, asking condition-specific questions, and relaying information to responders.