Mining Technology Field Tech: Onsite Troubleshooter

Western States Equipment; Pocatello (ID); On-site; USD 60,000 - 85,000; Full time

Job summary

Western States Equipment seeks a Mining Technology Field Technician to diagnose, troubleshoot, and repair mining technology systems on-site. You will independently manage repairs, firmware updates, and data communications, while training clients on workflows.

Ideal candidates have a high school diploma and 2+ years in electronics troubleshooting. Must be comfortable with up to 70% travel and communicating clearly in English.

Qualifications

• Proof of high school diploma or GED.
• Associates Degree preferred or comparable work experience required.
• Minimum of 1-year field service experience preferred.
• 2 years’ experience in troubleshooting electronic systems, disassembling, assembling, removing, and installing machine components required.
• Must own required tools.
• Valid driver’s license and acceptable driving record required.
• Must be able to communicate (speak, read, comprehend, write in English).

Responsibilities

• Independently troubleshoots, repairs, and tests mining technology systems.
• Independently troubleshoots and repairs onboard machine electronic systems including payload management systems, and VIMS systems.
• Independently completes software and firmware updates on technology and machines systems.
• Troubleshoots network communications to the point of failure and works with the appropriate party to take corrective action. Reporting updates to the Mining Technology Application Manager on issue and action taken.
• Provides training for WSE clients on the accurate workflows from model preparation, onboarding, and offboarding technology.
• Independently reviews machine data communication messages with office software tools in order to identify data that is not be received or is incorrect. Collaborates with Mining Technology Application Manager to find a solution to resolve communication issues.
• Other duties as assigned.

Skills

Advanced computer skills

Critical thinking

Communication skills

Travel 70%

ET/STW/SIS Web

Education

Associate degree or equivalent experience

High school diploma or GED

Job description

Western States Equipment seeks a Mining Technology Field Technician to diagnose, troubleshoot, and repair mining technology systems on-site. You will independently manage repairs, firmware updates, and data communications, while training clients on workflows.

Ideal candidates have a high school diploma and 2+ years in electronics troubleshooting. Must be comfortable with up to 70% travel and communicating clearly in English.