Mining Tech Field Technician: Onsite Troubleshooter

Western States Careers; Pocatello (ID); On-site; USD 65,000 - 90,000; Full time

Job summary

Western States Equipment Company seeks a skilled Field Service Technician to diagnose, repair, and test mining technology systems and related machinery. You will handle electrical, hydraulic, and control systems, perform software updates, and ensure smooth client interactions throughout service calls.

The role requires travel, strong English communication, and a commitment to safety and service excellence. Join a team dedicated to safety, integrity, and innovation in a demanding field services

Qualifications

• Proof of high school diploma or GED.
• Associates degree preferred or comparable work experience.
• Minimum 2 years’ troubleshooting electronic systems experience.
• Must own required tools.
• Valid driver’s license and clean driving record.
• Ability to communicate in English (read, write, speak).

Responsibilities

• Independently troubleshoots, repairs, and tests mining technology systems and related machine systems.
• Troubleshoots onboard machine electronic systems including payload management and VIMS.
• Performs software and firmware updates on technology and machines systems.
• Communicates status of repairs and installs with clients and internal teams.
• Develops schedules for repairs and installs, pre-orders parts and supplies.
• Manages service calls, creates quotes, and invoices in alignment with standards.
• Participates in continuing education and training per the TCDP.

Skills

Caterpillar systems

Advanced computer skills

Critical thinking

Strong communication

Task prioritization

Travel readiness

Education

High school diploma or GED

Associates degree preferred

Tools

ET

STW

Parts Integration

SIS Web

Job description

Western States Equipment Company seeks a skilled Field Service Technician to diagnose, repair, and test mining technology systems and related machinery. You will handle electrical, hydraulic, and control systems, perform software updates, and ensure smooth client interactions throughout service calls.

The role requires travel, strong English communication, and a commitment to safety and service excellence. Join a team dedicated to safety, integrity, and innovation in a demanding field services