Mining Equipment Diagnostics Specialist

Western State CAT; Pocatello (ID); Presencial; USD 80.000 - 110.000; Jornada completa

Descripción de la vacante

Western States Equipment Company is seeking a seasoned mining equipment service technician to diagnose and repair Caterpillar mining equipment on-site at mine sites and our service centers. You will collaborate with engineering, CRC, and field crews to deliver prompt, accurate fixes and maintain detailed documentation.

Ideal candidates have five years of hands-on experience, strong diagnostics skills, and the ability to travel up to 60% for field support, including overnight stays.

Formación

• Five years of experience as a heavy mining equipment service technician.
• Experience diagnosing and resolving technical issues quickly and thoroughly.
• Fluent English communication in speaking and writing.

Responsabilidades

• Serve as the dealership's subject matter expert for complex mining equipment diagnostics and repairs.
• Act as primary liaison between dealership and Caterpillar engineering for technical support.
• Assist technicians in diagnosing and resolving advanced hydraulic, electrical, engine, powertrain issues.
• Submit, monitor, and manage technical support cases through Caterpillar DSN.
• Perform root cause analysis on mining equipment failures and document findings for leadership.
• Mentor and train technicians on diagnostic software and repair procedures.
• Provide technical support to Service, Parts, Product Support, and Sales departments.

Conocimientos

Mining diagnostics

Caterpillar mining

Remote diagnostics

Communication skills

Travel availability

Educación

High school diploma or GED

Associate degree preferred

Herramientas

SIS2GO

SIS

DSN

VisionLink

Diagnostics tools

PowerPoint

Excel

Descripción del empleo

Western States Equipment Company is seeking a seasoned mining equipment service technician to diagnose and repair Caterpillar mining equipment on-site at mine sites and our service centers. You will collaborate with engineering, CRC, and field crews to deliver prompt, accurate fixes and maintain detailed documentation.

Ideal candidates have five years of hands-on experience, strong diagnostics skills, and the ability to travel up to 60% for field support, including overnight stays.