Field Technician, Mining Technology Systems

Western State CAT; Pocatello (ID); On-site; USD 70,000 - 100,000; Full time

Job summary

Western States Equipment Company is seeking a Mining Technology Field Technician to diagnose, repair and update mining technology systems and related machine components. You will troubleshoot electrical, hydraulic, and telematics subsystems, perform software updates, and coordinate with the Mining Technology Application Manager.

You will train clients on workflows, manage service calls, and pre-order parts while traveling to sites as needed.

Qualifications

• Proof of high school diploma or GED.
• Associates degree preferred or equivalent work experience.
• Minimum of 1-year field service experience preferred.
• 2 years’ experience in troubleshooting electronic systems, disassembling, assembling, removing, and installing machine components.
• Must own required tools.
• Valid driver’s license and acceptable driving record.
• Must be able to communicate (speak, read, comprehend, write in English).

Responsibilities

• Independently troubleshoots, repairs, and tests mining technology systems and related machine systems.
• Troubleshoots onboard machine electronic systems including payload management systems and VIMS systems.
• Independently completes software and firmware updates on technology and machines systems.
• Troubleshoots network communications and coordinates corrective action with the Mining Technology Application Manager.
• Provides training for clients on workflows from model preparation, onboarding, and offboarding technology.
• Develops a two-week schedule of repairs and installs, pre-orders parts, and communicates schedule with the Mining Technology Application Manager.
• Creates and manages service tickets and quotes in alignment with standards; collaborates with vendors on issues.
• Participates in continued education and cross-training as outlined in the Western States Equipment Technician Career Development Plan.

Skills

Caterpillar systems

Electrical systems

Hydraulic systems

Telematics

GPS guidance systems

Payload systems

Advanced computer skills

Strong communicator

Ability to travel overnight

Software proficiency (ET, SIS Web)

Education

High school diploma or GED

Associates degree or equivalent experience

1 year field service experience preferred

2 years troubleshooting electronic systems

Tools

ET

STW

Parts Integration

SIS Web

Job description

Western States Equipment Company is seeking a Mining Technology Field Technician to diagnose, repair and update mining technology systems and related machine components. You will troubleshoot electrical, hydraulic, and telematics subsystems, perform software updates, and coordinate with the Mining Technology Application Manager.

You will train clients on workflows, manage service calls, and pre-order parts while traveling to sites as needed.