Mining Tech Field Technician – Travel-Heavy Diagnostics

Western States Equipment Co; Pocatello (ID); On-site; USD 65,000 - 90,000; Full time

Job summary

Western States Equipment Company is seeking a Field Service Technician to diagnose, repair, and support mining technology systems on customer machinery. The role requires extensive travel and hands-on problem solving.

You will work with the Mining Technology Application Manager, provide client training, and manage service calls, parts, and scheduling. A technical degree or equivalent experience is preferred, with strong English communication essential.

Qualifications

• Minimum of 1 year field service experience preferred.
• 2 years' experience in troubleshooting electronic systems.
• Must own required tools and have valid driver's license.
• Ability to communicate in English (spoken and written).

Responsibilities

• Diagnose, troubleshoot, repair mining technology systems and related machine systems.
• Provide training for clients on workflows from onboarding to offboarding.
• Develop repair and installation schedules and communicate with the Mining Technology Application Manager.
• Create and manage service calls and quotes; coordinate parts as needed.

Skills

Field service experience

Troubleshooting electronic systems

Electrical/hydraulic knowledge

Strong communication skills

Willingness to travel 70%

Education

Associate degree or equivalent experience

High school diploma or GED

Tools

ET

STW

Parts Integration

SIS Web

Job description

Western States Equipment Company is seeking a Field Service Technician to diagnose, repair, and support mining technology systems on customer machinery. The role requires extensive travel and hands-on problem solving.

You will work with the Mining Technology Application Manager, provide client training, and manage service calls, parts, and scheduling. A technical degree or equivalent experience is preferred, with strong English communication essential.