Mining Equipment Diagnostics Specialist

Western States Equipment Company; Pocatello (ID); In loco; USD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

Western States Equipment Company in Idaho is seeking a skilled mining equipment service technician to serve as a subject matter expert for complex Caterpillar mining equipment diagnostics and repairs. You will act as a liaison with Caterpillar engineering for technical support and product concerns.

The role involves diagnosing hydraulic, electrical, engine, and powertrain issues, using SIS2GO, VisionLink, DSN, and other diagnostic tools, documenting findings, and mentoring technicians while

Competenze

• Proven experience diagnosing Caterpillar mining equipment.
• Strong written and verbal communication skills.
• Ability to travel up to 60% including overnight stays.
• English language proficiency (speak, read, write).

Mansioni

• Serve as the subject matter expert for diagnosing and repairing complex mining equipment.
• Liaise with Caterpillar engineering for technical support and product concerns.
• Diagnose hydraulic, electrical, engine, powertrain issues across mining equipment.
• Utilize SIS2GO, VisionLink, DSN and related tools to identify root causes and prepare repairs.
• Submit and manage technical support cases through DSN.
• Mentor technicians and document findings for leadership.
• Promote safe work practices and maintain accurate records.

Conoscenze

Advanced knowledge of Caterpillar min­

Microsoft products knowledge

Mechanical/electrical diagnostics

Telematics/remote diagnostics

Software systems knowledge

Written and verbal communication

Travel up to 60%

Team collaboration

Dependable/consistent attendance

Formazione

High school diploma or GED

Associate degree (vocational) preferred

Strumenti

SIS2GO

SIS

DSN (Dealer Service Network)

VisionLink

Product Link/telematics

SIS Web

SIMSi/CPI

Microsoft Dynamics AX

Infocast

Global DSN

Descrizione del lavoro

Western States Equipment Company in Idaho is seeking a skilled mining equipment service technician to serve as a subject matter expert for complex Caterpillar mining equipment diagnostics and repairs. You will act as a liaison with Caterpillar engineering for technical support and product concerns.

The role involves diagnosing hydraulic, electrical, engine, and powertrain issues, using SIS2GO, VisionLink, DSN, and other diagnostic tools, documenting findings, and mentoring technicians while