Mindful Sales & Service Leader

ALO; Albuquerque (NM); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

ALO employee discount

Free membership to ALO Wellness Club

Medical, dental and vision options

401K with company matching

Monthly Store Incentives

Clothing Allowance

Free yoga classes at Sanctuaries

Job summary

ALO is seeking a Sales & Service Lead in Albuquerque to elevate the guest experience and drive engagement. You will guide floor activities, coach Associates and Cashiers, and partner with Store Leadership on staffing and priorities.

You will analyze sales data, strengthen client relationships, and implement initiatives to boost engagement while upholding service standards through open, close and weekend shifts.

Qualifications

• Experience in client-centric sales environment preferred.
• Proven leadership and decision-making capabilities.
• Receptive to feedback and able to provide feedback.
• Self-motivated with drive to achieve results as a team.
• Excellent written and verbal communication skills.
• Aligns with ALO guiding principles.
• Must be able to move around all areas of the store.
• Ability to lift up to 50 pounds.

Responsibilities

• Lead exceptional guest experience on the floor, assessing guest connection and product education, coaching team on gaps.
• Build client relationships daily with customers.
• Analyze reports to strategize and deliver results; support growth-focused action plans.
• Ensure effective sales floor coverage through workforce planning and selling initiatives.

Skills

Client-centric selling

Leadership capabilities

Receives and provides feedback

Self-motivation and results-driven

Interpersonal communication

Guiding Principles alignment

Mobility around store

Lifting up to 50 pounds

Physical endurance (standing/moving)

Job description

ALO is seeking a Sales & Service Lead in Albuquerque to elevate the guest experience and drive engagement. You will guide floor activities, coach Associates and Cashiers, and partner with Store Leadership on staffing and priorities.

You will analyze sales data, strengthen client relationships, and implement initiatives to boost engagement while upholding service standards through open, close and weekend shifts.