Guest Experience Leader, Mindful Retail

Alo Yoga; Albuquerque (NM); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Wellness club membership

Medical/dental/vision plans

401K with company matching

Monthly store incentives

Clothing allowance

Free yoga classes

Job summary

ALO Yoga in Albuquerque, NM is seeking a Sales & Service Lead to elevate the guest experience on the sales floor. You will mentor the Sales & Service Associates, drive client education, and partner with store leadership to deliver strong results and sales coverage.

You will analyze performance data, coach team performance, and help create a sanctuary-like environment that differentiates our brand. This role requires physical mobility and weekend availability.

Qualifications

• 2+ years in a client-centric, sales environment.
• Proven leadership capabilities demonstrated by decisions.
• Valuing feedback and able to provide feedback constructively.
• Excellent interpersonal and written communication skills.
• Requires constant movement and ability to lift up to 50 pounds.
• Willing to work opening/closing shifts and weekends.

Responsibilities

• Lead an exceptional guest experience on the floor through guest connection and product education.
• Build client relationships daily with customers.
• Analyze reports to strategize and deliver results and implement action plans.
• Ensure effective sales floor coverage with workforce solutions and selling initiatives.

Skills

Client-centric sales

Leadership

Feedback oriented

Communication

Mobility/physical stamina

Team collaboration

Job description

ALO Yoga in Albuquerque, NM is seeking a Sales & Service Lead to elevate the guest experience on the sales floor. You will mentor the Sales & Service Associates, drive client education, and partner with store leadership to deliver strong results and sales coverage.

You will analyze performance data, coach team performance, and help create a sanctuary-like environment that differentiates our brand. This role requires physical mobility and weekend availability.