Milwaukee Front Desk & Office Services Specialist

Michael Best & Friedrich LLP; Milwaukee (WI); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical

Vision Care

Health Savings Accounts

Flexible Spending Accounts

Wellness Program

Employee and Family Assistance Program

Job summary

Michael Best & Friedrich LLP is seeking an Office Services and Reception Specialist for our Milwaukee office. This role requires onsite work Monday–Friday, 8:00 am–5:00 pm, with a 60-minute lunch break; occasional extra hours for events or projects may be needed.

The OSR Specialist will deliver courteous customer service, assist with drafting documents, manage conference room setups, handle inventory, and support various administrative tasks as needed.

Qualifications

• This position is located in the Milwaukee office.
• High School Diploma required; higher diploma or degree preferred.
• 2+ years combined experience in customer-service, administrative support, or professional services role(s).
• Prior successful experience in a professional services office setting is preferred.
• Strong organization skills and high attention to detail.
• Excellent verbal, written, and interpersonal skills.
• Ability to communicate with various levels of the organization and with clients/visitors.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Team player mentality and collaborative mindset.
• Proficiency in MS Office programs, including typing and proofing skills.
• Valid authorization to work in the U.S.

Responsibilities

• Greet visitors and direct them appropriately at the Milwaukee office.
• Monitor phones, order office supplies, process mail and scanning projects.
• Notify Firm personnel of visitor arrivals and manage conference room setups.
• Coordinate catering for meetings and client events; arrange delivery and room setup.
• Process receipts, reconcile invoices, and submit documentation to Accounts Payable.
• Assist with drafting documents and correspondence for onsite staff.
• Support space planning, security key fobs, and facility requests.
• Provide general administrative support across the office as needed.
• Light events planning under Administration & Operations Manager direction.

Skills

Customer service

Administrative support

Interpersonal skills

MS Office

Time management

Multitasking

Communication

Team player

Typing & proofreading

Education

High School Diploma

Job description

Michael Best & Friedrich LLP is seeking an Office Services and Reception Specialist for our Milwaukee office. This role requires onsite work Monday–Friday, 8:00 am–5:00 pm, with a 60-minute lunch break; occasional extra hours for events or projects may be needed.

The OSR Specialist will deliver courteous customer service, assist with drafting documents, manage conference room setups, handle inventory, and support various administrative tasks as needed.