Billing Assistant

Michael Best & Friedrich LLP; Waukesha, Northern (WI, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Michael Best & Friedrich LLP in Waukesha, WI seeks an entry level Billing Assistant to support the Billing Department. You will assist in end-to-end invoice distribution, client billing activities, and monthly accrual reporting, with opportunities to grow within the Billing Services function.

The role requires strong attention to detail, excellent communication, and the ability to work in a fast-paced environment.

Qualifications

• Based in the Waukesha, WI office.
• Ability to work 40 hours per week with possible overtime.
• Exceptional interpersonal skills to work effectively in a team.
• Ability to learn and adapt to new billing systems and processes.
• High level of accuracy and discretion with client information.

Responsibilities

• Support the Billing Lead and Billing Specialists in timely invoice distribution.
• Submit electronic invoices and verify successful submission in designated systems.
• Perform client billing activities for assigned clients on time.
• Track status of bills and address rejections or reductions as they arise.
• Prepare and distribute monthly accrual information to clients.
• Assist with shared mailbox management and internal communications.

Skills

Attention to detail

Teamwork

Adaptability

Tools

BillBlast

Legal Tracker/Serengeti

CounselLink

Job description

Michael Best & Friedrich LLP is seeking an entry level,driven and organizedBilling Assistant in our Waukesha, WI office. The Billing Assistant office will provide support to the Billing Department Team. Opportunities to expand responsibilities and progress within the Billing Services function are available for individuals based on strong performance and the desire to grow.

• Support the Billing Lead and Billing Specialists in the timely distribution of invoices.
  • Manage the end-to-end invoice distribution process, ensuring client invoices are delivered accurately timely and in accordance with client requirements.
• Complete a broad variety of tasks for the Billing Team, including but not limited to:
  • Assist Billing Specialists with setting up new clients for e-billing (Legal Tracker/Serengeti, Tymetrix T360, CounselLink, BillBlast etc.)
  • Submit electronic invoices to clients via BillBlast or their designated electronic billing system and verify successful submission
  • Perform client billing activities for assigned clients in a timely manner
  • Track status of bills submitted, identifying issues, and work to address rejections and reductions as they arise
  • Prepare and distribute monthly accrual information to clients.
  • Proactively follow-up with the Billing Lead, Billing Specialists, Legal Assistants, and Attorneys
• Manage shared billing team mailbox, including:
  • Prioritize, review and proactively follow-up on requests, ensuring all requests are completed in a timely manner
  • Resolve requests
  • Routing requests to the appropriate Billing Specialist when needed.
• Communicating situations as they arise that may require follow-up, such as rate issues, delays in billing, difficult requests, etc.
• Maintain discretion and confidentiality when handling client and firm information.
• Additional duties and special projects as needed

Job Requirements

• This position is based in our Waukesha, WI office
• Ability to work 40 hours per week and flexibility for possible overtime
• Exceptional interpersonal skills to work effectively within a team environment, as well as independently
• The ability to adapt to new assignments and deadlines in a fast-paced, highly demanding environment is required
• Excellent administrative skills, including extreme attention to detail and accuracy
• Ability to learn and embrace new skills and best practices as the position evolves and Firm needs change
• Ability to work well under pressure and meet tight deadlines
• Ability to work well independently as well as effectively within a team
• Ability to develop relationships and foster teamwork at all levels of the Firm

Communication

• Excellent interpersonal skills and ability to work effectively with a diverse group of internal and external clients, attorneys, and staff
• Excellent oral and written communication skills
• Ability to manage confidential information and sensitive situations with tact and discretion

Problem Solving Skills

• Ability and confidence to identify and analyze issues, make decisions, and initiate actions/solutions
• Agility to respond to unexpected challenges, including proactively developing innovative solutions to complex problems while maintaining a professional demeanor

Professionalism

• Ability to maintain composure and demonstrate good judgment
• Valid authorization to work in the U.S.

The Company

This is an opportunity to work with the Best. We are Michael Best & Friedrich, LLP. We are a full-service law firm with more than 350 lawyers and technical professionals who work in collaborative, interdisciplinary practices to serve clients around the world.

We work with companies in all kinds of industries, as well as trade associations, nonprofits, educational institutions, governments, family trusts, and high-net-worth individuals. Since our firm’s founding in 1848, we’ve continuously evolved to meet our clients’ changing needs and expectations. One thing remains the same: For generations, clients have relied on Michael Best for exceptional legal service and business acumen.

The Location

We have offices inWisconsin(Milwaukee, Madison, Manitowoc, Waukesha);Illinois(Chicago);Utah(Salt Lake City);Colorado(Denver, Broomfield);Texas(Austin);North Carolina(Charlotte, Raleigh, Wilmington);California(Los Angeles);Nebraska(Lincoln); New York (New York City); andWashington DC. Our contemporary office spaces are ideal for concentration and collaboration; supporting our culture of working together to make great things happen for our Clients.This position will be based in our Waukesha office.

Learning & Growth

Total Compensation

Planning for the Future

Culture & Workplace

Learning & Growth

We are committed to fostering an environment where every team member can thrive both personally and professionally. It's why we invest in and provide the following resources and guidance to help you grow your career with confidence.

• Challenging and Dynamic Role
• Professional Growth Opportunities
• Performance Management and Coaching
• Specialized Training Programs

Recruitment Agencies: Michael Best is not accepting unsolicited agency resumes for this position. Please do not forward resumes to our careers email address or any Firm employees. Michael Best is not responsible for any fees related to unsolicited resumes.

Michael Best & Friedrich LLP, Michael Best Strategies LLC, and Michael Best Consulting LLC (collectively known as "Michael Best") are steadfastly committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact our Recruiting team at 414.225.4999 or [e-mail] to let us know the nature of your request and your contact information.