Millwork Sales Pro: Product Expert & Customer Champion

Lowe's Companies, Inc.; Buckhannon (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus opportunities

Health insurance options

Tuition assistance program

401(k) company match

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is hiring a Sales Specialist in Buckhannon, WV to help customers identify home improvement solutions and close sales.

You will learn product specs, promotions, and financing options while delivering consultative service on the sales floor and within your department. You will move throughout the store assisting customers, answering questions, and driving customer satisfaction with a focus on meeting and exceeding sales goals and learning product lines in areas like

Qualifications

• High School Diploma or GED is required.
• 1 year experience in customer-facing sales or 6 months Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months Lowe’s retail experience if education requirement is not met)
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
• Able to Read, write, and perform basic arithmetic (addition and subtraction)
• Able to stand and sit for prolonged periods
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Skills

Customer-facing sales

Sales experience

Customer service

Education

High School Diploma or GED

Job description

Lowe's Companies, Inc. is hiring a Sales Specialist in Buckhannon, WV to help customers identify home improvement solutions and close sales.

You will learn product specs, promotions, and financing options while delivering consultative service on the sales floor and within your department. You will move throughout the store assisting customers, answering questions, and driving customer satisfaction with a focus on meeting and exceeding sales goals and learning product lines in areas like