Military Housing Leasing Specialist — Tours & Onboarding

WinnCompanies; Tucson (AZ); On-site; USD 22,000 - 32,000; Full time

Job summary

WinnCompanies, at Soaring Heights Communities in Tucson, AZ, seeks a Leasing Consultant to welcome prospects, process applications, and guide renters from tour to move-in. You will manage leases, explain terms, and maintain attractive, compliant properties within a military housing community.

The role emphasizes customer service, accuracy in documentation, and collaboration with onsite teams to achieve occupancy goals while adhering to regulations and security requirements.

Qualifications

• High School diploma or GED equivalent.
• Less than 1 year of relevant work experience.
• 1-2 years of sales, customer service, or hospitality related experience.
• Ability to manage multiple assignments and work under pressure.
• Outstanding verbal and written communication skills.
• Experience with computer systems including Microsoft Office Suite.
• REAL ID compliant driver's license required to access federal facility.

Responsibilities

• Process applications, verify documentation, and prepare lease files.
• Ensure accurate data entry and tracking within property management software.
• Conduct property tours (in-person, virtual, and self-guided).
• Assess prospect needs and recommend appropriate floor plans and options.
• Explain pricing, availability, lease terms, specials, and application requirements.
• Guide prospects through the application, waitlist, and move-in process.
• Maintain Show Ready Homes and ensure ‘Rent Ready’ condition at all times.
• Maintain leasing office, tour routes, and model units.
• Uphold Fair Housing laws, ADA regulations, company policies, and professionalism.
• Participate in ongoing training to maintain compliance and improve performance.

Skills

Verbal communication

Written communication

Customer service

Bilingual capabilities

Education

High School diploma or GED

Associate’s degree (preferred)

NALP certification (preferred)

Real estate certification (preferred)

Tools

Microsoft Office Suite

Property management platforms

Job description

WinnCompanies, at Soaring Heights Communities in Tucson, AZ, seeks a Leasing Consultant to welcome prospects, process applications, and guide renters from tour to move-in. You will manage leases, explain terms, and maintain attractive, compliant properties within a military housing community.

The role emphasizes customer service, accuracy in documentation, and collaboration with onsite teams to achieve occupancy goals while adhering to regulations and security requirements.