Onsite Leasing & Resident Experience Specialist

WinnCompanies; Fort Cavazos (TX); In loco; USD 32.000 - 46.000; Tempo pieno

Descrizione del lavoro

WinnCompanies is seeking a Leasing Consultant for our military team at Fort Hood, TX. You will be the primary contact for prospective residents, handling applications, tours, and the move-in process to ensure a smooth leasing experience.

You will oversee show-ready homes and maintain the leasing office, while upholding Fair Housing laws and company policies. A REAL ID compliant license is required to access the federal facility.

Competenze

• A High School diploma or GED equivalent.
• Less than 1 year of relevant work experience.
• 1-2 years of sales, customer service, or hospitality related experience.
• Ability to manage multiple assignments and tasks and work under pressure.
• Outstanding verbal and written communication skills.
• Experience with computer systems including Microsoft Office Suite.
• Every employee must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• REAL ID Act: a REAL ID compliant driver's license / ID required to access the federal facility.

Mansioni

• Process applications, verify documentation, and prepare lease files.
• Ensure accurate data entry and tracking within property management software.
• Conduct property tours (in-person, virtual, and self-guided), highlighting community features, amenities, and available homes.
• Assess prospect needs and recommend appropriate floor plans and options.
• Explain pricing, availability, lease terms, specials, and application requirements.
• Guide prospects through the application, waitlist, and move-in process, ensuring accuracy and compliance.
• Maintain Show Ready Homes responsible for ensuring ‘Rent Ready’ property (interior and exterior) is presentable at all times with particular attention to the five (5) senses.
• Maintain cleanliness and presentation of leasing office, tour routes, and model units.
• Uphold all Fair Housing laws, ADA regulations, company policies, and professionalism standards.
• Participate in ongoing training to maintain compliance and improve performance.

Conoscenze

Verbal communication

Written communication

Multitasking

Formazione

High School diploma or GED

Associate’s degree

Strumenti

Microsoft Office

Descrizione del lavoro

WinnCompanies is seeking a Leasing Consultant for our military team at Fort Hood, TX. You will be the primary contact for prospective residents, handling applications, tours, and the move-in process to ensure a smooth leasing experience.

You will oversee show-ready homes and maintain the leasing office, while upholding Fair Housing laws and company policies. A REAL ID compliant license is required to access the federal facility.