On-Site Leasing Specialist — Community & Growth Focus

Bryten; Tucson (AZ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

Health Savings Account (HSA)

401(k) with company match

Life & Disability Insurance

Paid time off

Paid holidays

Job summary

The role emphasizes precise documentation, strong customer service, and collaboration with maintenance and marketing to achieve occupancy goals in a vibrant, inclusive community.

Qualifications

• Experience in leasing or related field preferred.
• Excellent customer service and interpersonal communication skills.
• Ability to build rapport, overcome objections, and close leases.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office (Outlook, Teams, Word, Excel).
• Valid driver's license and reliable transportation.
• Bilingual skills are a plus.

Responsibilities

• Greet and engage prospective residents, current residents, and guests in person, by phone, and via electronic communication.
• Conduct community tours and showcase apartment homes and amenities.
• Assist prospective residents through leasing process from inquiry to move-in.
• Process rental applications, lease renewals, and related documentation accurately.
• Respond to resident questions, concerns, and service requests promptly.
• Support resident retention through outstanding customer service and community engagement.
• Maintain organized resident files, records, and leasing documentation.
• Coordinate with maintenance to ensure high community appearance and standards.
• Assist with marketing initiatives to support occupancy goals.
• Ensure compliance with Fair Housing regulations, company policies, and applicable laws.
• Promote a positive, welcoming, and inclusive community environment.

Skills

Customer service

Interpersonal skills

Closing leases

Organizational skills

Time management

Microsoft Office

Bilingual (a plus)

Education

High school diploma or GED

College degree preferred

Tools

Yardi

ResMan

On-Site PM

Job description

The role emphasizes precise documentation, strong customer service, and collaboration with maintenance and marketing to achieve occupancy goals in a vibrant, inclusive community.